Absolutely worthless experiences with PNC bank. Nothing but predatory fees, deceptive marketing, and inept and failing customer service. To reverse an erroneously applied fee, the tellers were incapable of helping and getting an escalation is impossible without scheduling an in person appointment with a so called manager. Still waiting for a nonexistent callback from their management team.
Avoid this absolutely failing brand of bank (along with other fraudsters like BoA and Wells Fargo) and this inept, unhelpful branch. Better service with credit unions or online banks like SoFi.
MR
Marlon Rodriguez
Mar 30, 2026
5.0
Great banking experience, everything was cleared and resolved :)
MM
Mjaye
Mar 24, 2026
3.0
Very oddly placed bank, zero room for parking, only fits, like 6 vehicles, had to park across street. Was getting change for my workplace, & they made me have to come in, rather than the drive thru
RS
Rodney Samuel
Mar 23, 2026
5.0
Very professional and great staff!!
KD
Kelsey Douglas
Mar 2, 2026
1.0
I have not been pleased in general with my overall banking experience with PNC in the last few years that I've been an account holder. They offer a very small range of service with the available branches, reaching someone directly at any of their physical branches is impossible. They dont offer a call back option as advertised, you must remain logged in to your app that frequently times out to communicate with a rep via message or wait 30+min on hold. I had my first ever issue not being able to withdraw for bills out of an atm, it took me a 30min phone hold conversation with no response, 3-4hrs of texting while repeatedly logging into my app while at work to even obtain answers. This is my money in these accounts, and it wasnt accessible to me today, I couldn't reach anyone at my primary physical branch, the 1800 number, the chat/message option was time consuming an un helpful to the working american. I will be making all necessary preperations to close all my accounts with this baking facility ASAP.
What are the regular business hours for PNC Bank in Gainesville?
PNC Bank in Gainesville is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does the Gainesville PNC Bank location have drive-through service?
Yes, the Gainesville PNC Bank branch offers drive-through service available Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM.
Where is the Gainesville PNC Bank branch located?
The PNC Bank branch is located at 1807 NW 13th St, Alachua, Gainesville, Florida, 32609, US.
What banking products are offered at PNC Bank Gainesville?
Products include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services can I access at the PNC Bank branch in Gainesville?
Is the Gainesville PNC Bank location wheelchair accessible?
Yes, this PNC Bank location has wheelchair accessible entrances and parking.
Can I schedule an appointment at PNC Bank Gainesville online?
Yes, you can schedule an appointment online through their official scheduling page at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc00100211&lnksrc=branch-listing-appointment.
What nearby places can I visit before or after banking at PNC on NW 13th St?
Nearby you can visit Starbucks for coffee, Walgreens for pharmacy and convenience needs, and A Day Spa In the Garden for relaxation services.
Are there other financial services or ATMs near PNC Bank on NW 13th St?
Yes, near PNC Bank you will find a Wells Fargo ATM, LibertyX Bitcoin ATM, and Western Union money transfer services for additional financial needs.
If I'm visiting Gainesville High School nearby, can I easily stop by PNC Bank on NW 13th St?
Yes, PNC Bank is conveniently located near Gainesville High School, making it easy for students, parents, or staff to access banking services before or after school hours.
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