DEXSTA Federal Credit Union is a community-based federal credit union that offers a wide variety of products and services. We provide everything from student loans to shared branching services. DEXSTA adopts a 100% member focus that can be seen from the personality of our service team to the care of our administrative team. We combine the strength of big-bank services with careful attention to the simple, small details our members value most. Our Possum Park location is conveniently located in the Possum Park Mall serving Newark, Pike Creek, Hockessin, and surrounding communities. This location also has a drive-thru service for on-the-go stops. We have 6 branch locations across Cecil, New Castle and Kent Counties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.