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Reviews
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13 reviews
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MP
Mr. Patrick
1 day ago
5.0
I have been a PNC customer for many years and have visited several branches throughout the DMV area and other locations. Although I rarely need to visit a branch in person, this location is conveniently close to my job, and I recently stopped by for notary services and to make an adjustment to one of my accounts.
From my initial phone call to my arrival at the branch, the customer service was outstanding. My call was met with a warm and pleasant greeting, and the front office staff member was equally welcoming when I arrived.
However, the experience became even more exceptional when I was escorted to Juliet’s office. Her warmth and professionalism were evident from the moment we met. Juliet not only looks the part of a professional, but she truly embodies it! She was incredibly pleasant, knowledgeable, attentive, and helpful in addressing my needs.
What stood out most was her genuine personality and natural ability to make me feel welcomed and valued. Exceptional customer service like hers is truly an asset to any organization.
Juliet is a BRANCH SUPERSTAR! PNC is fortunate to have someone like her representing the bank. She made what could have been a routine visit a genuinely outstanding customer experience. Thank you, Juliet, for setting such a high standard for professionalism and customer service!
AH
Alex Hope
Oct 3, 2026
1.0
absolute garbage, and the service does not know themselves what they are doing
KC
Kat C
May 8, 2026
5.0
I had to visit this branch for a last-minute request close to closing time, and Loucresha was incredibly patient, kind, and willing to help me through everything. The rest of the team was also very helpful and accommodating. Thank you!
CR
Cassie Raley
Sep 15, 2018
5.0
i love my PNC Bank, they have always loved me rich or poor. Personalized care of you and your wealth is their business.
What are the regular operating hours of PNC Bank at 1920 L St NW, Washington?
PNC Bank at 1920 L St NW is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does this PNC Bank branch offer ATM services?
Yes, this PNC Bank branch provides ATM services for customer convenience.
What personal banking products are available at PNC Bank on L Street?
The branch offers Checking, Savings, Credit Cards, Auto Loans, Home Equity, Mortgage, Investments, Online Banking, and Bill Pay services.
Are notary services available at PNC Bank's 1920 L St NW location?
Yes, notary services are available, but please call the branch to schedule an appointment.
Is the PNC Bank branch at 1920 L St NW wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking.
How can I schedule an appointment with PNC Bank at 1920 L St NW?
You can schedule an appointment online via their appointment setting page or through their mobile app.
What nearby restaurants can I visit before or after banking at PNC on L Street?
You can visit nearby restaurants such as Abunai, which offers poke and Hawaiian fast food, or stop by Starbucks for coffee.
Are there nearby medical facilities near PNC Bank at 1920 L St NW?
Yes, Comprehensive Primary Care - L Street and National Hispanic Medical Association are nearby medical centers you can access for health services.
What nearby transportation or car rental options are available around PNC Bank?
For travel and transportation, Budget and Avis Rent A Car are nearby for car rentals; these can assist customers in mobility to and from the bank.
What kind of services besides banking does PNC offer at this branch?
This branch also offers cashiers checks, wire transfers, safe deposit boxes, medallion services, loans specialists, and services for cashing non-customer checks.
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