Lafayette Federal Credit Union is one of the premiere financial institutions in the Washington, D.C. area, including branches in Maryland and Virginia, plus nationwide shared branches and surcharge-free ATMs. Since our founding in 1935, we have sought to provide our members with a safe and convenient place to save, and to offer loans at rates and terms more favorable than those of other financial institutions. We provide services for both consumers and businesses, and we work hard to provide top-notch customer service. Membership is vastly available through residency, place of work, worship or school, and various local and national organizations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.