Hartford Federal Credit Union is a community chartered credit union serving all of Hartford, Middlesex, and Tolland counties. The Credit Union is a non-profit cooperative financial institution owned by its members and governed by a volunteer Board of Directors elected from the membership. The Credit Union has been serving its members' financial needs since 1961. For over 60 years, we have been committed to providing members with diversified, high quality, competitively priced financial products and services. Deposits up to $250,000 are Federally insured by the National Credit Union Administration, a U.S. Government Agency.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.