Established in 1869 and providing inspired community banking for over 150 years, Dime Bank is a mutual bank with over $1 billion in assets and 14 convenient branch locations throughout southeastern and greater Hartford, Connecticut and Westerly, Rhode Island. As a full-service financial institution, Dime offers consumer and commercial banking, home mortgages and trust services – all delivered with a personal touch. BauerFinancial, Inc., a national bank rating firm, recognizes Dime Bank, as one of the strongest banks in the nation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.