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Our commitment to the Madison, Connecticut community remains strong. The first item on our strategic plan is to always remain a mutual savings institution. We have no stockholders, meaning it's in our best interest that you succeed financially. You thrive, we thrive. This customer focus sets us apart from other CT financial institutions.
For that reason, you’ll find Ascend Bank's team members have a strong sense of volunteerism and community engagement.
We offer various types of personal and business banking services for our local community. From checking & savings accounts, loans, cash management, mortgages, online and mobile banking, Ascend Bank is here to better serve local Madison residents. Make the switch to better banking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.