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Our commitment to the Madison community remains strong. The first item on our strategic plan is to always remain a trusted mutual savings institution. We have no stockholders. That means it's in our best interest that you succeed. You thrive, we thrive. This customer focus sets us apart from other financial institutions and for that reason, you’ll find our team members have a strong sense of volunteerism and community engagement.
Ascend Bank offers various types of personal and business banking services for our Connecticut community. From checking, loans, savings, cash management, mortgages, online and mobile banking, Ascend Bank is Madison's preferred choice for local CT banking. Make the switch to better banking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.