PNC Bank

Reviews

• JV

  Jason Vigil

  Jul 10, 2026
  1.0
  Do not bank here.. warning!!!
• LV

  L V

  Jun 23, 2026
  1.0
  Wow! It's like the twilight Zone! I could do better and I have no clue what im doing.
• LL

  Lisa

  Oct 28, 2023
  1.0
  Absolutely the worst customer service experience from Jazmine Martinez! I am new to using this bank just because it’s a lot closer for me. She was the last straw for me for making my mind up on wanting to close my account. Not just the customer service but how inconvenient the service is as well. - I started a new account and had to wait on my debit card but then when I went to another branch I was told I could go to another branch a little out of the way and they would create me a debit card without having to wait. I wish I had that information sooner to save me time. - I had to travel from different branches because I needed to withdrawal $10k and a lot of the banks don’t keep that much on hand. - it’s stressful when you’re needing to have access to your own money but not being able to get to it without barriers. Highly recommend anyone and everyone to switch to firstbank.
• TG

  Theo Guething

  Nov 26, 2021
  5.0
  These people had to deal with a company transition and as we all know, companies don't care about their people, just assets.
• MJ

  Marcus Jessen

  Apr 16, 2021
  1.0
  Looking to use this bank for a new construction or mortgage loan? We were referred here by our builders for our new construction loan. We selected BBVA over Elevations for one reason which was their ability to lock in a rate pre construction and a float down feature if rates changed by the time we went to close post construction. Early on we had problems. Cheryl caused a two month delay to start building with paperwork not being ready. An issue between her and our builders. Fast forward to construction they sent funds to the wrong account not once, not twice, but three times. Contracts we had in place for 50% payouts up-front were not honored and new contracts were needed. With the pandemic and lowest interest rates "ever" it was explained to us that "interest rates had not changed since 2019 when we qualified and the float down feature would not be honored." We were left holding a 3.75% interest rate and they would not match the rate unless we provided an estimate. Enough was enough, not a day after closing with BBVA we took our business elsewhere. Chase Bank offered us a 2.75% rate and had the entire refinance wrapped up in 45 days. Using BBVA and their inability to honor their float down feature cost us $10,000 into our new home. We are so happy to be with Chase bank over BBVA. It's clear Cheryl has nothing but retirement on the mind and processing paperwork to get that next paycheck. (cheers!) Your website Ad says it all. Your company is disconnected. Your rates and staff are actually the reason why we broke up with you. We are not coming back. Summary: Find another bank that does what they say they will.

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