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Reviews
3.1
59 reviews
5 stars
28
4 stars
1
3 stars
1
2 stars
6
1 star
23
MS
Melanie Sullivan
Aug 19, 2026
5.0
Rosemarie Reid was an excellent helper. She was thoughtful, caring and took care of me in a short amount of time. She was amazing
MM
Michael Marquis
Jul 10, 2026
1.0
So sorry to the nice people who work here. After they acquired FirstBank I've had just a terrible experience. Do not bank with these people. RUN!
PS
Pam Schmidt
Jul 2, 2026
1.0
Just was forced over from first bank! What a load of crap this place is! I am closing my account today.
JL
J Lo
Jun 27, 2026
2.0
They don't honor appointments.
Don't waste your time here or with any PNC.
HM
Hayley Maison
Jun 22, 2026
2.0
I really wanted to give this location grace for the merger between 1st bank and PNC. I waited over an hour to just close an account. It got to me being next, and Ella's appointment showed up 20 minutes early, and her next after appointment. So instead of getting through folks that were waiting before the appointment time, she decided to take appointments early stating they were a priority. When I only just had to close my account. That was it. She told me that's how it works they are priority. Which isn't right- because managing time correctly you don't skip ahead. I would've been done before her actual appointment time. Thankfully, I will go to my normal location and they always make it right. This location was lacking communication heavily!
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