In 1971, Bank of the Orient opened its headquarters in the heart of San Francisco’s Financial District to serve the banking needs of the Asian-American community. Over the past five decades, we have continued to provide financial support and assistance to help local communities grow and prosper. Since the beginning of our establishment, Bank of the Orient’s tradition has been to provide highly personalized service and demonstrate commitment to our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.