Banner Bank

Reviews

• CR

  Charles Rivera

  Sep 18, 2026
  1.0
  Of the 3 locations I use primarily San Bernardino, Temecula and Riverside this is the worst branch yet not very helpful doors locked difficult to find which door to go into to get inside unfriendly staff not What I’m used to from Banner all the other locations are phenomenal. My primary is Temecula. Can’t go wrong there but if you do choose the bank with Banner or R a member like myself, don’t use this location. It’s confusing to get into an unfriendly staff.
• TC

  Tekla Cooper

  Jul 24, 2026
  5.0
  Greatest staff ever A+
• RR

  Ryan

  Jul 24, 2026
  5.0
  Exceptional service!
• MM

  Michael

  Aug 24, 2021
  1.0
  They’ll charge & make you count your own change & even have you set it up to be organized in a coin tray; Then CHARGE YOU a paper statement fee $2 . I’d understand more so about the fee if they sat there & counted everything themselves; as it charges like a coin machine; yet the fact that they made me count my change then proceeded to charge me is absurd. They’ll give a quick tutorial of where things go . Hand you the tray . Then say random things about how everything is going . Isn’t this a bank ? Where is the customer service. Are they really not going to even offer to help count the change after the money has been placed on the table ? ALSO , YOU CAN NOT DEPOSIT CASH DIRECTLY AT ANY A.T.M.’S IF ANY OVERDRAFTS FEES COME UP Y.O.U WILL BE CHARGED $30 EACH TRANSACTION. depositing the cash the following business day or even after the weekend on Monday ;since they’re closed over the weekend ; asking them if they can wave the fee because none of A.T.M’S across the city are allowing cash to be deposited into the banner bank account.Yet putting in a different bank card will allow you to deposit cash in that same A.T.M machine so it is indeed not a A.T.M malfunction. They said they would request a refund regarding these occurrences yet of course , Never got reimbursed . I also do not see any reimbursement deposits for the A.T.M withdrawals which was the whole purpose of opening an account with banner bank thinking it’s more flexible going to any A.T.M to then be supposedly reimbursed. False. This bank is also not even approved for half the apps out there. **UPDATE** After posting they decided to drop the last $30 overdraft fee & make it into a $30 return item fee instead . This doesn’t make sense! Seriously what is this. They told me I was going to get my money back after paying the first overdraft fee; they lied.
• DP

  Dominique Parram

  Jul 27, 2018
  5.0
  I went inside to look for atm and they didn’t have one but one of the ladies helped me and she was very nice. I’m already a fan of banner and her I’ll help you right away attitude was super awesome!!! I got in and out super easy..

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