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Flagstar Bank

4.0
(46 reviews)

Business Details

4895 Phelan Road, Phelan, CA
92371, United States
(760) 868-5143

About

Financial ConsultantATMBank
Flagstar Bank in Phelan, CA brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Onsite servicesAvailable

Location

Flagstar Bank
4895 Phelan Road, Phelan, CA
92371, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM

Reviews

4.0
46 reviews
5 stars
30
4 stars
3
3 stars
3
2 stars
2
1 star
8
  • BL
    Brian LaCroix75
    Oct 16, 2026
    5.0
    Rebecca Morales is a wonderful employee and always goes above and beyond.
  • DF
    Darlene Fink
    Sep 25, 2026
    1.0
    Absolutely HORRIBLE customer service at the Flagstar Phelan branch\. We have been given the biggest runaround imaginable. We were told to go into the bank because they could help us. We went to the Phelan branch and were told they couldn’t help and that we needed to call the 800 number. We call the 800 number and are told to GO TO THE BANK. How is this acceptable customer service? The worst part of the experience was dealing with Mickey at the Phelan branch. “Mickey” was rude, completely unhelpful and ultimately HUNG UP ON ME. I am shocked that a bank would allow a customer to be treated this way. We weren’t asking for special treatment—we were trying to get help with our banking issue and simply wanted someone to take responsibility instead of continually passing us back and forth. Flagstar needs to seriously look at the customer service being provided at this location. Being frustrated with a bank is one thing. Having an employee hang up on a customer who is trying to get help is completely unacceptable.
  • BL
    Brian Lombardi
    Sep 3, 2026
    5.0
    We do our business and our personal banking here and they give exceptional service
  • JG
    J G
    Aug 14, 2026
    2.0
    If you like waiting over 30 minutes in drive thru 😩😩😩😩 it’s not a one time occurrence either. Rrrrrrrr So much for good customer service. 🙁🙁
  • AF
    Airik Flechtner
    Aug 13, 2026
    5.0
    I had an exceptional experience with the time spent there

Frequently Asked Questions About Flagstar Bank

What are the regular business hours of Flagstar Bank in Phelan, CA?

Flagstar Bank in Phelan is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Flagstar Bank in Phelan offer drive-through banking services?

Yes, Flagstar Bank provides drive-through banking services Monday to Friday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Flagstar Bank

This information is certified by Flagstar Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 25, 2026Yext Knowledge Graph
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