PNC Bank

Reviews

• JK

  Jess Konami

  Sep 6, 2025
  1.0
  PNC seems to have lowered its standards when it comes to customer service. When we visit, we feel like certain staff is undertrained, communication is confusing due to thick accents and lack of knowledge, and getting a straight answer is nearly impossible. Instead of being helped quickly and clearly, we left frustrated and wasting time. It feels like PNC is cutting corners and filling positions without focusing on whether employees can deliver the level of service customers expect. For a major bank, that’s unacceptable. We expect better professionalism, clearer communication, and higher standards from an institution that handles people’s money.
• AS

  Amanda Sinclair

  Feb 9, 2023
  5.0
  The notary here is wonderful. Sucks we gotta drive an hour to get to the one notary in the entire surrounding areas, but worth it. Even if yall got more notaries, I would probably still drive an hour to just stick with her.
• AZ

  Aaron Zhuo

  Oct 22, 2022
  1.0
  Avoid. Avoid Gary. Took 1.5 months, 6 calls, and 3 in-person visits to not give me a debit card. Staff are friendly but slow. I’ll move all funds to another bank.