Northern Redwood FCU is a local boutique credit union serving Humboldt County residents. Originally chartered in 1955 to serve the employees and family members of Simpson Timber Company. Northern Redwood FCU has since expanded its field of membership to serve the entire county and offers competitive rates and products and services with excellent personal member service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.