Brand Certified
TurboTax - The Crossroads, Carmel-by-the-Sea
4.9(33 reviews)
Certified by TurboTax - The Crossroads, Carmel-by-the-Sea • Jul 05, 2026
Business Details
100 Clock Tower Place, Carmel-by-the-Sea, CA
93923, United States
Certified by TurboTax - The Crossroads, Carmel-by-the-Sea • Jul 05, 2026
(831) 300-0314
Certified by TurboTax - The Crossroads, Carmel-by-the-Sea • Jul 05, 2026
http://turbotax.intuit.com/local-tax-offices/ca/carmel-by-the-sea/b76ba2ef38ca43d4ae8bb15e33f144a9/
Certified by TurboTax - The Crossroads, Carmel-by-the-Sea • Jul 05, 2026
About
Certified by TurboTax - The Crossroads, Carmel-by-the-Sea • Jul 05, 2026
Tax Preparation ServiceTax Consultant
By appointment only. Hand off taxes to a local tax expert who has your back. Get expert tax preparation services in The Crossroads, Carmel-by-the-Sea at your nearby TurboTax Expert office. Our trusted tax experts make tax preparation easy and stress-free. Schedule an appointment by calling (831) 300-0314 or meet with a TurboTax expert online—whichever works best for you. Either way, you’ll connect with a tax professional that will get you every dollar you deserve. Visit your local tax office in The Crossroads, Carmel-by-the-Sea to get started with a local tax expert who has your back.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- RestroomAvailable
- Onsite servicesAvailable
Location
Certified by TurboTax - The Crossroads, Carmel-by-the-Sea • Jul 05, 2026
TurboTax - The Crossroads, Carmel-by-the-Sea
100 Clock Tower Place, Carmel-by-the-Sea, CA
93923, United States
Hours
Certified by TurboTax - The Crossroads, Carmel-by-the-Sea • Jul 05, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.9
33 reviews
5 stars
31
4 stars
2
3 stars0
2 stars0
1 star0
- PHPamela HollidayJul 3, 20265.0Audra is very friendly, knows what she’s talking about and very helpful
- DBDesh BectorJun 23, 20264.0Turbo tax was not able to resend my 2023 return to IRS. They advised me to download, print, sign and mail the forms myself. However, Audra was most helpful and patient while she guided me to look up my IRS records. She seemed very knowledgeable and experienced.
- QDQuionna DotsonJun 23, 20265.0Thank you so much for your patience with me I went through 5 help line Representatives and Audra you were more help than I could ever ask for. I thought the only help I could get was someone answering a question then ending the call but you immediately hopped on with me went through everything with me and taught me how to navigate/ understand the scope of the site and beyond that. Any issue I had even though it wasn't on turbo tax she searched up how I could find my routing numbers how to clear my cache and tried to find any way to make sure we used our time proficiently instead of just starting everything over. She sent me a tax calculator and gave advice on how to use it for my paystubs to make sure the amount of tax withheld was accurate. You are the most reliable person I've worked with from any call center I've worked with online. You made me feel confident with each step we took. Also a great sales person promoting TurboTax and family branches like credit karma mail chimp etc. I know call centers are concerned about average handle time but that time was completely my fault I'm horrible with technology in general and I was going through Child Care credits that came up with a reoccurring issue that no one else was able to help me with and something that took me 4 hours to get through she handled that and getting my taxes completed within the hour. But again I was slow at moving through stuff so that call could have easily been cut down to 45 minutes. Again amazing call flo, professional, held a conversation, zero holding time, patient, kind, above and beyond employee you have well done Audra!
- HSHugh SmithJun 10, 20265.0I highly recommend Audry for anyone seeking a knowledgeable, trustworthy, and professional tax and accounting expert. She consistently demonstrates exceptional attention to detail, outstanding customer service, and a genuine commitment to helping her clients succeed. What sets Audry apart is not only her expertise with taxes and financial matters, but also her ability to explain complex topics in a clear and approachable way. She is responsive, organized, and always willing to go the extra mile to ensure everything is handled accurately and efficiently. Beyond her professional skills, Audry is a wonderful person to work with, she’s friendly, patient, and someone who truly cares about the people she serves. If you’re looking for an accountant who combines technical excellence with outstanding personal service, I would highly recommend Audry without hesitation. ⭐⭐⭐⭐⭐
- MVMaiaika VelazquezJun 10, 20265.0Audra Walton is amazing. She really knows her stuff and does not shy away from complex filings. She held my mother's hand the entire way and was very patient and caring. You also couldnt beat the price. Thank you Audra
Frequently Asked Questions About TurboTax - The Crossroads, Carmel-by-the-Sea
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What tax services does TurboTax Full Service Carmel-By-The-Sea provide?
Our local TurboTax office offers tax preparation, filing, tax questions support, reviewing and amending previous returns, advice on tax impacts from life changes, and help identifying potential deductions or credits.
Do I need an appointment to visit the TurboTax Full Service office in Carmel-By-The-Sea?
Yes, visits require an appointment. You can book an appointment in person or online with a local tax expert at our Carmel-By-The-Sea location.
What should I bring when I come for tax preparation services?
You don’t need to bring anything, but you may bring your prior year’s tax return or other tax documents. You can also upload your documents securely online to review with your tax preparer in person.
What are the office hours of TurboTax Full Service Carmel-By-The-Sea?
Our office is open by appointment only on Fridays from 6:00 PM to 9:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. We are closed Monday through Thursday.
Is the TurboTax Full Service office in Carmel-By-The-Sea equipped with restrooms and onsite services?
Yes, our office includes restrooms and offers onsite services for your convenience, along with online appointment options.
Where is TurboTax Full Service Carmel-By-The-Sea located?
We are located at 100 Clock Tower, Suite 3, Carmel-By-The-Sea, CA 93923.
How can nearby real estate agents, like Lorin Kuschill or Paul Hollingsworth, complement my visit to TurboTax Full Service?
If you're working with nearby real estate agents such as Lorin Kuschill or Paul Hollingsworth, visiting TurboTax Full Service can help you understand tax implications related to buying or selling property, ensuring you maximize your tax benefits.
Can I combine a visit to TurboTax Full Service with a meal at nearby Soban Grill & Bar?
Yes, after your tax appointment, you can enjoy a meal or drinks at Soban Grill & Bar, a nearby Korean restaurant and bar, making your visit to Carmel-By-The-Sea both productive and relaxing.
Are there any nearby financial or accounting services that complement what TurboTax Full Service offers?
Nearby accounting and financial services such as Savage Accountancy, APC and Steinbruner Hill CPAs can provide additional financial advice and services to complement your tax preparation experience at TurboTax Full Service.
How can I contact TurboTax Full Service Carmel-By-The-Sea for more information or to book an appointment?
You can reach us at +1 415-318-2049 or book an appointment online via our website: https://turbotax.intuit.com/lp/ppc/2596/.
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