PNC Bank

Reviews

• SS

  Sondra Stauffacher

  Aug 20, 2026
  1.0
  No one could help me here at all. They simply looked at me and said they were in training. Switched banks if you currently bank here.
• KH

  Kirby Hamby

  Jun 29, 2023
  1.0
  I have an account at PNC. I drove 45 miles for notary services for home docs. I called ahead for an appointment and told them what I needed and they said that was fine. I got there and was told by Colton that they only notarize home loans financed through PNC. He told me that I should have been told that when I called. Unbelievable. Never going back and thinking about moving my accounts.
• LH

  Lacy J Hodges

  Jan 10, 2021
  1.0
  WATCH FOR ISA FEE They charge! I have 2 checking accounts & 2 savings accounts for about a year now and overall my experience hadn't been bad. That was until the last couple of weeks when I noticed weird charges to my account. The first time it was a couple $1 unknown charges and couple ISA Fees which I found out meant “international Service Assessment” essentially the rep said it looked like my card was used for unknown attempt of a purchase in another country but the system caught it and they reversed the charges for me. We canceled my card and I thought that was the end of it. But no! A week later I found (2) more ISA FEES in the amount of $40 each. Called again but this time they said it was caused by something I purchased yet couldn’t tell me where it came from and I didn’t purchase anything unusual. They will not reverse the fees as they say it’s from the merchant even though the merchant is unknown. Funny thing is... I can’t dispute the fees bc they are actually a charge from the bank. So I’m out $80 and no way of knowing why BBVA charged me this fee. So that’s it... I’m changing banks! Watch for these fees they will take your money
• EE

  Erika

  Oct 29, 2019
  1.0
  Fees, fees, fees! Want to transfer money? Pay a fee. Want one of the "free checking accounts" with no monthly fees that they're advertising? Wrong. They're currently charging me a dormant fee but I have direct deposit on a weekly basis...how does that work? It doesn't. No prior notice was given to me, just take my money AND they refuse my request to return it. They hang up when calling into the customer service line, there's long wait times only to receive illogical responses--not solutions. Poor customer service and business practices all around. What's more, is I did soft partnering with this institution to promote their products to my employee population and sign them up for accounts at the business I work for. I hope they do not have a similar experience. The relationship is ruined. Closing my account. Thanks BBVA.