Flagstar Bank

Reviews

• DR

  Denise Ryan

  Jun 27, 2025
  5.0
  We’ve always had a great experience at Flagstar Bank! . They’re professional, knowledgeable, and genuinely helpful—whether it’s answering questions, handling transactions, or offering sound advice. It’s rare to find someone who consistently goes above and beyond, and they truly make banking here a positive experience.
• BW

  brian waldon

  Jun 28, 2024
  5.0
  The staff at flagstar were really helpful professional and the service was amazing for getting a new bank account set up
• WM

  William McNeil

  Sep 9, 2023
  1.0
  If you add any of their checking accounts, make sure to deposit the minimum balance day of account opening to avoid fees. I opened Community interest checking on July 26th, my next available direct deposit was August 4th where minimum balance was exceeded. Customer service rep told me I didn’t have the $500 minimum balance starting on July 26th. Fee was taken on September 1st, small fee but fee nonetheless. No grace period for new customers. They will not waive even once for new checking account customers- per customer service, “the bank wants that fee” definitely from new customers, but may help established customers. Other banks tend to be more forgiving and have grace periods for new customers as they would like to retain customers. Poor customer service. Otherwise, the customer service line was fairly quick to navigate and talk to a human on a Saturday.
• CC

  Crystal Chappell

  Mar 3, 2023
  5.0
  I have been banking here for 12 years. Such a family feel and the staff answers all your questions. they have your best interest in mind. Open up your account today.

Frequently Asked Questions About Flagstar Bank