National Bank of Arizona

Reviews

• J2

  JLG 2018

  Oct 8, 2026
  1.0
  Went to National Bank of Arizona to get $100 in singles. They refused because I don't bank with them. When did BANKS become MEMBERS ONLY institutions? A bank that won't make change for $100 is ridiculous. I would NOT bank with them — if this is how they treat the public for a simple request, I can only imagine how they treat their customers.
• RJ

  Ricardo Jimenez-Perez

  Oct 2, 2026
  5.0
  Came here because I was having customer service issues at my current bank and open in account. Jahaziel was very helpful and informative about all my options. You're actually able to call the branch and they pick up. I would recommend this bank but specifically this branch to anyone.
• RW

  Rubecca Worlock

  Jun 10, 2026
  1.0
  Don't bother giving this bank your money. Tommy, the bank manager, is the worst. I was told he would call me numerous times. He doesn't care about his customers, lies to others but yet they all want you to open up your accounts. I will reach out to his manager later today.
• IS

  Isaiah Sampson

  Aug 20, 2025
  5.0
  I see a few bad reviews, but for me it's 5 stars. My business account has not had any issues, and customer service has been on point. Credit to Victor Saenz for handling any and all questions I have with a rapid response. After looking at multiple banks to move my business too Victor reassured me I would be in good hands, and since then i have 0 regrets. All transactions in or out, check or wire, all have been seamless and rapidly with no problems. I have recommended multiple associates and colleagues to use Victor Saenz for all banking needs.
• ML

  MC MAINTENANCE LLC.

  Apr 7, 2025
  1.0
  After a relationship of more than 10 years,I will be closing 3 business accounts and 2 personal accounts today. this branch decided to put a hold on deposit checks and cashier's checks for up to 9 days. At first they said 2, then 7, and it turned out to be 9. Very unstable and lack of customer service. It's disappointing. (I miss the previous staff). Tommy says these are new bank rules.And Tommy told me today that this bank doesn't care about the relationship of more than 10 years, that everyone is treated equally, definitely this staff at this bank only reads the books and doesn't take care of the customer. I called the number behind the card more than 10 people said that the hold depends on the branch manager. Be careful, small businesses, this could hurt you. Apparently, I'm not the only person on Google saying the same thing.