PNC Bank

Reviews

• MU

  Matthew Urgero

  2 days ago
  5.0
  Kaylie was very helpful and great to chat with. Was greeted with a bottle of water. Overall fast, friendly service. Making this branch my new go-to.
• CM

  Colby Myers

  3 days ago
  1.0
  What an absolute joke of a bank. Used to be 1st Bank and they charged $5 to cash a check, now they want 2.5%. They wanted over two hundred dollars to give me money that's not theirs. How is this even legal. Don't accept checks from PNC bank or you'll pay through the nose to get "YOUR" money.
• GG

  Georgia

  Jul 14, 2026
  1.0
  Previously I was a firstbank customer that already had problems with the bank. Mainly the manager because he could not be honest. I had money transfer into my account from Wells Fargo. It cleared and reflected in my account. Half Way through the day it magically disappeared. I called Wells Fargo and the assured me it cleared and it was firstbank who is holding it. After multiple calls to this branch I was redirected to a colorado branch that would not help me. I went into the branch where the firstbank manager called Wells Fargo and clear as day on the phone Wells Fargo said they already cleared it. Then the manger lied to me and said it was WF even though I heard the phone call. Within seconds my money was magically back into my account. Multiple other times I've been questioned with why I'm withdrawing money and what I'm doing with it. When I trying to buy a house they dragged their feet delaying money transfers and withdrawals. This is relevant because the new PNC bank is ran by the previous Firstbank staff. Fast forward to PNC officially taking over. I went in to close my account and they had a PNC manager April in helping with the transfer. I was asked by her over 5 times my reasoning as to why I wanted to close my account. My answers all not good enough and her trying to convince me its a brand new bank. I dont care! If I say close my account then close the account. They were unable to close if the first day and she asked for the teller to take and keep my debt card. I did not do that. When I came in 2 days later to close it I was again asked multiple times by her why I was closing it. A employee named Danny closed it without question and I kept my card. Danny was the only nice person there that was trying to help. Almost 4 weeks later I just got a email from PNC saying my new banking card is on the way. I called their customer service that is automated and can't hear verbal replies. Then got ahold of a customer service rep that said i still have a line of credit that will eventually close and then she ended the call cause she claimed I wasn't responding.