We're focused on providing our communities with the right mix of banking products and services, while giving you the best possible customer service. We invite you to learn more about who we are at Banterra and how we will go the extra mile to serve you. We have the security and products that you expect from mega banks, with the local-style, personal service you want in a regional community bank. Whether you are a potential or current customer, or one of our valued shareholders, we appreciate the opportunity to serve you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.