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Reviews
3.0
21 reviews
5 stars
9
4 stars
2
3 stars0
2 stars0
1 star
10
EC
Empress Christina
Aug 17, 2026
1.0
They told me that a cashier's check would be valid for 3 years. I went ahead with the cashier's check. 2 years later I am with the person it is for but cannot cash it. Money gone and possibly turned over to the state.
BB
Brigham Baker
Aug 14, 2026
4.0
Bank location is great, central policies not always
KW
Kaylee Welch
Aug 3, 2026
5.0
I have had to use this bank on three different occasions for work purposes. Every time I walk in, I am in instantly greeted by the nicest tellers, they deposit my checks instantly & are always so kind. Would definitely recommend.
VR
Valerie Rivera
May 9, 2026
1.0
Rarely do I find the need to go to a branch but in the last month I have been in this branch or have had to speak with this branch several times. Overall I would not say it has been a good experience. If it was not a complete headache to move my accounts, I most certainly would. I ended up driving to the branch at Greenfield and Main which is a bit of a drive from San Tan Valley. But Tyler was the absolute best and if you could clone him for every location, you would always have 5 star reviews.
DM
Daff Morrill
May 7, 2026
1.0
I had a very disappointing experience at this branch. I arrived shortly before closing time, well within posted business hours, expecting to complete a standard transaction. Instead, the teller openly expressed frustration about customers coming in “so close to 5 PM” and implied that this happens to her all the time.
Rather than assisting me professionally, she appeared inconvenienced and ultimately gave what felt like a made-up excuse to avoid completing my transaction. As a customer, it’s frustrating to be turned away when I made the effort to arrive before closing and when services should still be available.
Business hours exist for a reason, and customers should not be made to feel like a burden for using them. If staff are unable or unwilling to assist customers during posted hours, that reflects poorly on the bank’s service standards.
I hope management addresses this, as customer service and professionalism…especially near closing time…are essential to maintaining trust.
Does the PNC Bank branch provide wheelchair accessibility?
Yes, this PNC Bank location has wheelchair accessible entrances and parking to accommodate customers with mobility needs.
Are there any nearby ATMs related to PNC for convenient banking access?
Yes, there is a PNC ATM near the branch for convenient cash withdrawals and deposits.
What nearby banks and financial services are located close to the PNC Bank branch?
Nearby financial services include PNC Mortgage, BBVA Bank with ATM services, LibertyX Bitcoin ATM, Western Union money transfer services, Edward Jones Financial Advisor, and US Bank with ATM.
Are there dining options near the PNC Bank branch for a meal before or after banking?
Yes, nearby dining options include McDonald's, Subway, Zen Chinese Food, and Starbucks, offering a variety of fast food, sandwich, Chinese cuisine, and coffee shop selections.
What local amenities are close to the PNC Bank that might be convenient for customers?
Close amenities include Walgreens pharmacy and convenience store, Blue Rhino Propane Exchange, Village of Chandler real estate office, Redbox rental kiosks, and Billie’s Custom Jewelers for shopping needs.
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