Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers.Our retail deposit offices offer a full line of checking, savings, and certificates of deposit. We do not have traditional tellers in our branches, but rather Personal Bankers. Our personal bankers are not only very friendly, but are knowledgeable in all areas of the bank.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.