New Horizons Credit Union's history offers a unique story of progress and growth. We were chartered on January 31, 1950 as H & W Company Credit Union (Hollingsworth & Whitney Co.) which was a paper mill company that moved a division from Waterville, Maine to Mobile, AL. Then, later the company merged with Scott Paper Company at which time we became known as Scott Southern Division Employees Credit Union and soon after - simply Scott Credit Union, and our core field of membership was the Scott Paper Company employees and their families for over forty years, but change was coming.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.