MAC Federal Credit Union was chartered in 1952. For many years, we served primarily active duty and civil service personnel associated with Fort Wainwright. Then in 2001, we branched into the community of Fairbanks and now serve all of the Fairbanks North Star Borough. Through mobile banking, remote deposit capture and shared branching, we serve members across the globe.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.