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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
Way too focused on selling debt products at every conversation and will call and market to you regularly, employees jobs depend on a quota of people suckered into paying interest.
DP
Daniel Phillips
Dec 10, 2025
1.0
This is a rating for the entire credit union and not necessarily this branch. I selected CUTX to take over my auto loan because they had lower rates and that fit our budget.
The account set up process and customer service since on boarding has been terrible. Very long customer service wait times an app and auto payment feature that is practically unusable, and constantly drafts my account without authorization.
I would not recommend credit union of Texas at all if you plan to seek new auto loans or any banking services for that matter.
KK
Kayla Karaalp
Nov 12, 2025
5.0
Alex was very helpful & super kind! Highly recommend Alex!☺️
AP
Amy Poole
Nov 3, 2025
1.0
It is hard to get customer service on the phone. First you have to go through AI which is hard to get to an option to speak with a person. After being on hold for 45 minutes, I gave up and hung up. I just needed help with something simple, but couldn’t get anyone on the phone to help. This has happened more than once.
U
ДйФй Цмюus
Sep 18, 2025
1.0
Asked about refinancing and let them know my current servicer was offering a pretty comparable option and then all of sudden he offered a lower rate. I asked him to email me the info so I could look it over but he never did, so I went with my current servicer and now have a bad taste in my mouth from CUTX.
Frequently Asked Questions About Credit Union of Texas
What are the Credit Union of Texas operating hours?
The Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays and major holidays.
Where is Credit Union of Texas located?
It is located at 2580 W FM 544, Wylie, TX 75098, United States.
What types of financial services does Credit Union of Texas offer?
They offer savings and checking accounts, CDs, IRAs, auto loans, personal loans, home equity lending, mortgages, and business banking and lending solutions.
Does Credit Union of Texas have mobile applications?
Yes, they offer mobile apps available on both Android and iOS platforms to help members manage their accounts conveniently.
How can I contact Credit Union of Texas?
You can reach them at their main phone number +1 214-818-3231 or their toll-free number +1 800-627-0006.
What languages does Credit Union of Texas support?
They provide services in English and Spanish to accommodate a diverse membership.
Is there a convenient coffee spot near Credit Union of Texas for a quick break?
Yes, there are two Starbucks locations nearby where you can enjoy coffee or snacks before or after your visit.
Where can I find food options around Credit Union of Texas?
Nearby restaurants include Pei Wei Asian Kitchen, The Rock Wood Fired Kitchen, IHOP, Auntie Anne’s, Crumbl - Wylie, and Papa Johns Pizza for a variety of dining choices.
Are there veterinary services close to Credit Union of Texas?
Yes, Thrive Pet Healthcare and VIP Petcare are nearby for pet healthcare and supplies.
Does Credit Union of Texas engage with the community?
Yes, they invest in and partner with local nonprofits benefiting Texans in need, empowering the community.
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