Allstate Personal Financial Representative: Jack Cline

Reviews

• LF

  Lee Fedornak

  Mar 9, 2021
  1.0
  Folks I NEVER write bad reviews...Normally I simply do NOT do business with them ever again...However, I VALUE a persons word & follow through. I received NEITHER from Jazz on my life INSURANCE policy. I cancelled my policy two days after my auto payment was taken. I was assured by JAZZ that I would be receiving a refund for the 28 days difference. She claimed to have sent me forms...which SHE DID NOT...After calling to get the forms again a month later...she finally sent them. I filled them out & sent them in...After another month & a phone call she claimed she never received them. I had her send them YET again...This time I filled them out & attached them electronically. Once she confirmed receipt...After a couple days...She finally told me to go fly a kite & that I would need to take it up with Allstate Corporate. This process of incompetence & dragging her feet took Jazz almost 3 months of stalling! It is not so much the money, as the principle of the issue. There are MUCH better people to entrust your Life Insurance with than JAZZ & her boss Jack Cline, who I mailed a letter to well over a month ago & have yet to receive a response...Indicating to me he has as much concern with customer service as his employee Jazz.

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