Hey so Victoria, you should never start helping a customer with “I’m supposed to be gone what do you need?” ☺️
TR
Treadreion Ransom
Dec 3, 2025
1.0
Banks make overdraft fees sound like a normal part of managing an account, but the way they use them feels like a scam. They charge people money specifically because they don’t have money, and many banks hit customers with a $34 overdraft fee every single time an account goes negative. Instead of helping their customers, they often abuse this system by reordering transactions so the largest one goes through first, triggering multiple overdraft fees from smaller purchases. This practice quietly brings in billions for banks, while regular people are left struggling just to cover basic needs. Even “overdraft protection” is misleading, because it doesn’t protect anyone—it just allows the transaction to go through so the bank can apply another fee. It shows that banks aren’t looking out for their customers at all; they’re looking out for profit.
KK
Katie
Oct 29, 2025
5.0
Lamar was so helpful with my Mom and I today! We had trouble with a two party check and a very difficult situation… he did his absolute best to help us out and he definitely did not have to since it wasn’t even entirely related to PNC, but Bank of America (terrible bank). Thank you, Lamar!
LB
Larry Butts
Oct 9, 2025
5.0
Both Caleb Quetz and Teller Kloe were Outstanding Help..Thanks 🤠🤠
KK
Kiya K
Aug 5, 2025
1.0
Poor custom service, I called at least 10 times during business hours and got no answer !!
What are the regular business hours of PNC Bank at 1227 N Valley Mills Dr, Waco?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services at this location?
No, the PNC Bank location at 1227 N Valley Mills Dr does not offer drive-through services.
Which banking products and services are available at PNC Bank in Waco?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online via PNC's appointment setting page or the PNC mobile banking app.
What languages are supported at the PNC Bank branch in Waco?
The PNC Bank in Waco supports services in English and Spanish.
Does this PNC Bank location provide instant debit card availability?
Yes, instant debit card availability is one of the services offered at this PNC Bank location.
Is PNC Bank wheelchair accessible at the Waco, TX location?
Yes, this PNC Bank branch has a wheelchair accessible entrance and parking.
What notable nearby legal services are close to PNC Bank at 1227 N Valley Mills Dr?
Nearby legal services include Schleicher Law Firm PLLC, Thompson Law, and Cotton, Castano & Richardson. These firms can provide legal assistance and are convenient options for customers visiting PNC Bank who may need legal advice.
Are there other banks close to the PNC Bank branch in Waco?
Yes, Compass Bank is located nearby and offers banking and investing services, which might be useful if you want to compare banking options or need additional financial services.
What community or social services are located near PNC Bank in Waco?
United Way of Waco-McLennan County is a nearby social service organization, offering community support and resources that you might find helpful before or after your visit to PNC Bank.