Credit Union of Texas

Reviews

• CR

  Charity Rozell

  Nov 28, 2025
  5.0
  I came in and was helped by Gracie she was very helpful and was just lovely I would highly recommend this bank
• ER

  Eli Rodriguez

  Nov 21, 2025
  5.0
  Autumn was very respectful, knowledgeable, and helpful. I went in for a withdrawal and to ask for help on an issue I had with a purchase. Autumn was able to quickly figure out the problem and I was able to make my purchase. I will definitely drive the extra mileage to visit this branch.
• BB

  Bobby

  Oct 15, 2025
  1.0
  Worst place ever to open an account at any of their locations. If I could give a zero star review I would. My GF opened a savings and a checking account. She received a check in the mail from a company and wanted to deposit it if it was a good check. Within a few days of opening both accounts, the credit union locked her accounts where she couldn't even get access to her money that she had deposited into her accounts the day she open the accounts. They also failed to notify her of locking and closing her accounts. She went to a branch to see what was going on and they told her the check she received in her name was a fraudulent check and could not be deposited. Which is fine. That's what she wanted to find out. HOWEVER, they closed her accounts and charged her for the fraudulent check that she received in the mail as if it was her fault that the check was bad. They also kept her membership fee. The whole point was to have them run the check to make sure it was good or not. They treated her as if she was the criminal. She contacted the credit unions fraud department while she was at one of their branches and they interrogated her and made her feel embarrassed in front of everyone in there. These people should be ashamed of themselves. Good thing about this is, THERE'S BETTER BANKS AND CREDIT UNIONS THAT WILL TREAT YOU WITH RESPECT & DIGNITY..
• TG

  Tabatha Green

  Feb 6, 2025
  1.0
  This is BY FAR the absolute WORST banking experience I’ve EVER had! I would give them NO stars if I could. I do NOT recommend this place at all! When I opened my account with a rather large check from a title company I was told I could access part of my money that following week. That was a lie! The manager gave me $100 and said she hoped this would help to get me by…for the next 2 weeks!? Are you serious!? I have 10 CD’s with this credit union & I’m already ready to pay the fine and close my account with this place! I don’t like their customer service (they have none) I don’t like a 2 week holding Period especially with a little effort from managers part and she could find out my check is legit and already been released! But instead she’d rather be a hater to me and make me suffer & have utilities shut off instead of paying with my money in the bank!! Also I don’t think it’s ANY of their business to know what I need MY money for!! What bank has EVER asked what you need to use your money for before they allow you to withdraw?? This is NOT the business I want to hang onto anything for me!!🤬🤬🤬🤬 and telling me it’s a case by case situation doesn’t help anything! That really makes me think you’re a hater since you decided I don’t need to pay my bills with my money!!