#PNC Bank offered a reward to open an account, but more than 6 months later, we still have not received it. We have written documentation, and the branch manager confirmed that we qualified but still have not received it. Hidden fees and days of back-and-forth with representatives without a clear resolution. Very disappointing experience. Other banks offer similar promotions, so choose carefully. This has been a very disappointing and disheartening experience with PNC. A rep, Suzan D, left a message asking us to call back, but when we returned the call promptly, we could not reach her(she never picks up!). More than 6 months later, the promised reward still has not been paid. Stay clear from these people!
Update: thank you @JP, I did and have not heard back yet. A lady Suzan D. (no last name under her email !)
Case Manager
Retail Support
--- She calls , and when we try to return her call, she doesn’t answer.....It feels like there is a mismatch in timing and follow-through. I have also left my work schedule, but calls often come during my work hours. I’ve requested a call during a time when I’m available, but that hasn’t happened yet. This has made communication difficult.....I will provide further updates! extremely disappointed and dishearten!!
AS
ana robles (ana robles futbol soccer)
Jan 1, 2026
5.0
Very nice bank.
SE
Stephen Esquivel-Pickett
Oct 15, 2021
1.0
Extremely rude and condescending
LC
Leah Collison
Jul 18, 2020
1.0
I would never recommend this bank to anyone!!!! Everything is incredibly inefficient and the worst customer service. Good luck if you choose this as your bank. You will reach a level of frustration that you have never experienced before!
What are the regular business hours for PNC Bank at Sterling Ridge?
PNC Bank at Sterling Ridge is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank at Sterling Ridge offer drive-through services?
Yes, the bank offers drive-through services during regular business hours, Monday to Friday 9:00 AM - 5:00 PM and Saturday 9:00 AM - 1:00 PM.
Can I schedule an appointment online with PNC Bank at Sterling Ridge?
Yes, you can schedule an appointment online via their official scheduling link at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07107464&lnksrc=branch-listing-appointment.
Which banking products and services does PNC Bank at Sterling Ridge offer?
They offer checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investment services.
Is PNC Bank at Sterling Ridge accessible for individuals with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking, ensuring accessibility for individuals with disabilities.
What is the address and contact number for PNC Bank at Sterling Ridge?
The bank is located at 6800 Woodlands Pkwy, The Woodlands, TX 77382. The main phone number is +1 281-363-8841.
Are there any nearby day care or preschool facilities near PNC Bank at Sterling Ridge?
Yes, the Primrose School of The Woodlands at Sterling Ridge, a daycare and preschool, is nearby. This could be convenient for parents visiting the bank.
What dining options are available near PNC Bank at Sterling Ridge?
Nearby restaurants include CAVA, a Mediterranean restaurant; McDonald's, a fast-food burger chain; Quiznos sandwich shop; and SNOWFOX, offering additional dining choices.
If I need to send a package after visiting PNC Bank, is there a courier service nearby?
Yes, there is a UPS Access Point location nearby, which is a courier and delivery service suitable for shipping and mailing needs.
Are there any nearby healthcare facilities close to PNC Bank at Sterling Ridge?
Yes, Family Medicine At Sterling Ridge and HerKare Woodlands Hormone Therapy & Weight Loss Clinic are nearby, providing family health and women's health services respectively.
Brand Certified Facts from PNC Bank
This information is certified by PNC Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: