PNC Bank

Reviews

• JT

  J Torres

  Oct 27, 2021
  1.0
  WORST TAKE OVER BY A BANK I HAVE EVER KNOWN. We had several accounts with BBVA, merge has been a nightmare! We can only view one account and zero history from transactions with BBVA. Quickbooks cannot merge info from PNC, just a complete nightmare for personal and business accounts. I feel for the employees who are having to take the brunt of all this as it is not their fault this comes from the administrators. Parallels of BBVA and PNC should have been ran side by side and tested to make sure the transition would run smooth but they took a short cut!
• PS

  Philip Smith

  Oct 19, 2021
  1.0
  I was trying to get a large some of cash for a fence project in Spring. The old Compass bank near my home has apparently closed shop so I went to the PNC off Grogan’s Mill- they had NO cash. First time I’ve heard that. …So I came to this Hughes Landing branch. They were able to get my cash, but the process was excruciating with the remote teller, other customers waiting behind me, no privacy, very unorganized and unprofessional feeling and I had to park on the other side of the crowded Whole Foods parking lot. I felt vulnerable walking that far with that much cash… I will most certainly be leaving this bank on Nov 5.
• LS

  Larry Spencer

  Oct 14, 2021
  1.0
  I've been a BBVA Compass Bank customer for 25 yrs. the takeover by PNC has been a disaster. My wife and I have 4 accounts there, using their online banking we can't see one of them, can't manage it or access it. A payment that was supposed to be made from this account was canceled, we don't know why, we weren't notified. The branch where we bank phone service has been out 3 days. The national phone support for their business customers has been overwhelmed, Tues I was on hold for 2 hrs., Wed. I was on hold for an hr. before someone answered, today I've called 3 times, twice got the message that they were so busy the weren't accepting anymore calls, the next time I called I was on hold for 1 hr. 13 mins. then was disconnected. They've had months to plan for this and still nothing works.
• TT

  Thao

  Apr 28, 2021
  5.0
  for parking park at whole food
• WG

  Wilson Guzman

  Mar 16, 2021
  4.0
  This is a full service branch for PNC in the Woodlands. They have two ATM vestibules for you to use, and there is teller and banker service. I docked one star because there is no parking lot, you must park on the street.

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