The cashier seemed very dissatisfied with her job and provided terrible customer service. I had to ask two times, "How are you doing?" just to get a word from her. Remember, I am the customer; it is her job to greet and serve. She was unwelcoming and didn't even ask how I was doing while I deposited $30,000. It was the worst customer experience ever. Despite this, I wish her all the best and a great weekend with big smile on my face.
DJ
Dina Jones
Oct 22, 2025
5.0
Our organization has banked with PNC for years but this was the first time I actually interacted with the tellers. From the receptionist to Jennyfer helping us open a money market account, every one was amazing. Anytime a new individual walked by and noticed us waiting, they always acknowledged us, confirmed we were being helped and offered us refreshments while we waited. Opening the account was a smooth process and Jennyfer provided us with value information to assist us in the future. I'm now considering switching my personal accounts just because of their customers service at this location and awesome rates. Thank PNC
SG
Sujay Ghosal
May 18, 2024
1.0
Very bad customer service! They provide notary service to its customers but are not aware of notary’s responsibilities and how and what to notarize! Simply I don’t care attitude! Very frustrating experience.
PY
Pam Young
Sep 9, 2022
1.0
This was a very good bank with friendly efficient service (BBVA Compass)but now as PNC Bank, it is a bank that has very poor customer service. We have maintained accounts with the various banks through mergers and acquisitions at this branch for over 30 years, but since PNC took over, we have lost our patience with the banking service provided. Examples:
Only one teller to service both the drive through and walk-in traffic on a Friday, and officers who state the bank does not sell savings bonds. Complex policies in cashing small divided checks from Fortune 500 NYSE traded institutions.
I am so disappointed in the service with PNC.
LG
Liliana Gonzalez
May 2, 2020
1.0
Defenitly don’t go there on a sat because they don’t open at the time they say they do
What are the regular business hours for PNC Bank at 1450 Lake Woodlands Dr, The Woodlands?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services?
Yes, the PNC Bank branch offers drive-through services from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturday. It is closed on Sundays.
Is PNC Bank wheelchair accessible?
Yes, this PNC Bank location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What financial products and services does PNC Bank offer at this location?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Can I schedule an appointment at PNC Bank online?
Yes, you can conveniently schedule an appointment online through their appointment setting portal available on their website or through Apple and Android apps.
Are there any special services or programs available at this PNC Bank branch?
This branch offers Instant Debit Card Availability and has Saturday hours. They also provide services in Spanish and have various financial tools like Virtual Wallet and Grow up Great.
What nearby dining options are available around PNC Bank at The Woodlands?
Nearby dining options include Jason's Deli, Poke Chef (Japanese and Hawaiian cuisine), Quiznos sandwich shop, Smoothie King café, and Starbucks coffee shop—all within a convenient walking distance.
Where can I find nearby retail stores after visiting PNC Bank?
You can visit nearby retail stores such as Finish Line for shoes, Burlington for clothing, Mattress Firm for furniture, and The Container Store for home goods.
Are there any nearby services for automotive needs close to PNC Bank?
Yes, several automotive-related services are nearby including Exxon & Mobil Stations gas stations, Honey Farms gas station and automotive care, and Wash n' Run car wash.
How can nearby recreational and entertainment stores complement my visit to PNC Bank?
After banking, you can visit entertainment spots like Shops at Pinecroft - GameStop for video games and arcade fun, or explore sporting goods at Academy Sports + Outdoors, all conveniently close to the bank.