PNC Bank

Reviews

• BM

  Beth Ann Means

  Sep 5, 2025
  5.0
  Absolute great team! They are all really great!
• MC

  Macario Cardenas

  Jun 6, 2025
  5.0
  Mr. Trevino (branch manager) was really helpful in answering questions about the services they offered. I closed on a HELOC loan very quickly and effortlessly. Zero closing fees and they paid for the appraisal. Rocket mortgage wanted $4k in closing and my local credit union wanted $3k. I shied away from a second mortgage due to the fees but PNC was a clear winner. I will always go PNC for future loan options.
• CB

  Carla Breaux

  Jun 2, 2025
  5.0
  Michael and his Team at Palmer Hwy location in Texas City are amazing! Always so friendly and fast service! I couldn’t ask for a better bank to do business with . I highly recommend this branch for all your banking needs!
• KS

  Kayla Scott

  Oct 4, 2021
  1.0
  I regretttttttttt everrrrrrrr opening up an account with this bank. I came and opened up my account a month ago not very friendly staff(first red flag) unlike other banks you don’t receive your debit card the day you open instead they mail it to you. I was told it would take 7 business days- it’s now been a month and still no card! Therefore I still cannot transfer my funds over. They are not open on Saturdays like most banks. Every time you deposit money into your account you cannot access your own money for 5 days like your a child! This is absolutely the worst bank I have ever banked with, I see why they are being taken over by another bank(PNC) they also do not credit your account for any mishaps on there end like other banks. To anyone considering this bank I strongly recommend that you look else where!
• BB

  Bryan Brown

  Feb 21, 2019
  1.0
  Worst bank I ever dealt with. Terrible customer service refuse to allow me to speak to supervisor, tried to talk over me and did not rectify my situation. Juan (no last name) I'd # XS00367 stated that he was the final decision maker and he did not have a supervisor so what ever he decided was final. On the way to bank now to withdraw my funds and close this account. Will not deal with them again. Poor excuse for a bank, unscrupulous and shady. Would have given 0 stars if I could. So glad I decided not to get my mortgage through them. Credit card will be paid off today, cutting it in half as I write this.

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