We are First National Bank of East Texas, a strong network of in-person branches with over 120 years of experience helping multiple generations of customers, including big and small businesses, achieve their financial goals and dreams. We earn trust of our customers through our financial strength, stability and great customer service. We are dedicated to supporting the communities where we live and work because...
...Together, We're Better.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.