BOC Bank offers all the advantages of a modern bank—without the stress and hassle of visiting a typical bureaucratic branch bank. BOC is locally owned with ties to the Texas Panhandle that dates back to the early 1900s. We truly care about our customers and work hard to meet all of their banking needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.