Schertz Bank & Trust is a State chartered bank headquartered in Schertz, Texas, which offers full service financial products to Guadalupe, Comal, Hays, and Bexar Counties and the surrounding areas. In addition to the main office in Schertz, Schertz Bank & Trust has five other locations to include Schertz, Kirby, Seguin, San Marcos, and the newest location in New Braunfels. Schertz Bank & Trust is locally owned, and our employees and stockholders reside in the communities we serve. We pride ourselves in understanding the needs of our customers and providing quick responses to meet those needs. Our purpose is to help our customers achieve their financial goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.