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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
Location
Hours
Reviews
3.5
86 reviews
5 stars
51
4 stars1
3 stars
3
2 stars1
1 star
30
- BLBob Lerner3 days ago1.0Made an erroneous credit pull after their site failed. Made numerous attempts at working with them on this. Their automated AI phone system is obnoxious. I followed their mail in steps with no follow up. I've called since and was told I would get a call back. Well over a month later, no call received.
- KBKim B.Dec 15, 20251.0I would never put my money or trust in this credit union. The phone number is a joke and going into a branch is just as bad. They don't follow through when they say they will contact you back. Just don't bother with them. Updated December22, 2025 : we came in Saturday and closed an account and the teller gave us a cashier's check that requires two signatures but only one person signed off on the checked. Now we have to go back in hopefully to get the second signature because otherwise the check is worthless.
- JJJamesDec 10, 20251.0They SUCK at customer service! Sorry but I can't think of a better way to describe it. Their loan people are great but their tellers are apathetic and could care less. They couldn't even activate their own debit card. When I said if you can't get it to work, I'll Have to just close the account because I can't get access without the card, the supervisor said well if thats what you need to do. Have accounts at normal banks who have actual working knowledge of banking and 10 times better customer service! Will be closing accounts Looks like other reviews are saying same things. Your response is ridiculous. All efforts you describe were done in front of your people and IT DID NOT WORK. AGAIN, you can't activate a simple debit card, then what good is having the account. Incompetence doesn't begin to describe your abilities.
- BJBrandon JepsenDec 5, 20255.0Jason was super helpful when I came in.
- CBCalyha BrownNov 21, 20255.0Jason was instrumental in helping me get through a very stressful process he was patient and kind and really helpful. He is the reason I am choosing to stay a member with CUTX
Frequently Asked Questions About Credit Union of Texas
What are the Credit Union of Texas's regular business hours?
Credit Union of Texas is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is the Credit Union of Texas open on major holidays?
Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.
Where is the Credit Union of Texas branch located?
The Credit Union of Texas is located at 2914 Ridge Rd, Rockwall, TX 75032, United States.
What types of financial services does Credit Union of Texas offer?
Credit Union of Texas offers competitive rates, personalized financial services, CDs, IRAs, savings accounts, auto and personal loans, home equity lending, mortgages, business banking and lending solutions.
How can I contact Credit Union of Texas?
You can contact Credit Union of Texas by phone at +1 214-818-3231 or toll-free at +1 800-627-0006.
Does Credit Union of Texas offer mobile banking apps?
Yes, Credit Union of Texas offers a mobile app for Android via Google Play and for iOS devices via the App Store.
What languages are supported at Credit Union of Texas?
Credit Union of Texas supports services in English and Spanish.
Can I find printing and shipping services near Credit Union of Texas?
Yes, PostNet, offering printing and shipping services, is located near Credit Union of Texas and can be convenient for your business needs.
Are there any dental or medical services close to Credit Union of Texas?
Nearby, you can find dental services such as Gezi Mebratu and The Right Dentist: Jeffrey Minth DDS, as well as physical therapy and chiropractic care at Rockwall Injury Rehab & Chiropractic and Dr. Zachary Weaks.
What nearby places can I visit before or after banking at Credit Union of Texas?
Nearby places include Park Avenue Cleaners, Mighty Clean Windows for home cleaning, and Feng Cha Rockwall for bubble tea and smoothies. These spots offer convenient services or refreshments around your visit.