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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
Location
Hours
Reviews
3.6
81 reviews
5 stars
50
4 stars1
3 stars
3
2 stars1
1 star
26
- CBCalyha Brown4 days ago5.0Jason was instrumental in helping me get through a very stressful process he was patient and kind and really helpful. He is the reason I am choosing to stay a member with CUTX
- KCkevin cradyAug 28, 20251.0Horrible customer service with long waits to speak with someone.
- AAAdán ArreolaAug 16, 20255.0A perfect experience from the moment I walked in—starting with the teller, who greeted me warmly and even offered me water and coffee. I was then assisted by Gage Dunphy, who was exceptionally kind and professional. It’s refreshing to meet someone who conveys genuine trust, respect, and friendliness. He truly listened to what I had in mind and understood exactly what I was hoping to achieve. Authentic listening is such a rare quality these days, and Gage has it. The information he provided gave me full confidence in the decision I was about to make. I believe he’s an outstanding example of what excellent service looks like—someone other banking professionals could truly learn from. I had visited another branch of this credit union before, and while the service there was good, this experience set a much higher standard. Gage made the entire process incredibly smooth, simple, and fast. Thank you!
- MHMady HJul 1, 20251.0I really wanted to like my local credit union, but their customer service is honestly so bad it makes me want to close my account. After waiting 30 minutes on hold, I was lied to multiple times on their policies. If you have a bad policy, own up to it instead of blaming everyone else involved.
- KMKayla MichelleJun 18, 20251.0We came here because my mom's workplace had the Credit Union of Texas listed on her benefits. Unfortunately, from the moment we walked in, the teller working the front desk was extremely dismissive and condescending towards my mom when she found out where she works. She refused to let us speak to a banker, even after my mom left and returned with her phone to show where her workplace was listed as eligible for an account. We were initially willing to wait, but the teller was so rude and judgmental, that we decided we won't be opening accounts here. Oh, and it turns out, my mom's workplace WAS eligible for an account, even if there was monthly fee. The teller told my mom, she just didn't want to "waste her time."
Frequently Asked Questions About Credit Union of Texas
What are the Credit Union of Texas's regular business hours?
Credit Union of Texas is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is the Credit Union of Texas open on major holidays?
Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.
Where is the Credit Union of Texas branch located?
The Credit Union of Texas is located at 2914 Ridge Rd, Rockwall, TX 75032, United States.
What types of financial services does Credit Union of Texas offer?
Credit Union of Texas offers competitive rates, personalized financial services, CDs, IRAs, savings accounts, auto and personal loans, home equity lending, mortgages, business banking and lending solutions.
How can I contact Credit Union of Texas?
You can contact Credit Union of Texas by phone at +1 214-818-3231 or toll-free at +1 800-627-0006.
Does Credit Union of Texas offer mobile banking apps?
Yes, Credit Union of Texas offers a mobile app for Android via Google Play and for iOS devices via the App Store.
What languages are supported at Credit Union of Texas?
Credit Union of Texas supports services in English and Spanish.
Can I find printing and shipping services near Credit Union of Texas?
Yes, PostNet, offering printing and shipping services, is located near Credit Union of Texas and can be convenient for your business needs.
Are there any dental or medical services close to Credit Union of Texas?
Nearby, you can find dental services such as Gezi Mebratu and The Right Dentist: Jeffrey Minth DDS, as well as physical therapy and chiropractic care at Rockwall Injury Rehab & Chiropractic and Dr. Zachary Weaks.
What nearby places can I visit before or after banking at Credit Union of Texas?
Nearby places include Park Avenue Cleaners, Mighty Clean Windows for home cleaning, and Feng Cha Rockwall for bubble tea and smoothies. These spots offer convenient services or refreshments around your visit.