I had a very frustrating experience opening a business checking account at this branch with branch manager Djunana Wright. I came twice with all my documentation, and she made the process unnecessarily difficult. She was cold and unhelpful, and I even noticed her giggling at my back when I was leaving, which felt extremely unprofessional.
When I asked about opening an account and possibly closing or downgrading it after receiving the cash bonus, she accused me of “scoping for a cash bonus” and said it was a red flag. I don’t understand how taking a legitimate bonus is a red flag, while the bank freely uses my money in the backend. She was also dismissive when I asked to clarify whether the bonus was a cash reward or interest, instead of confirming or reading the fine print. This was the worst banking experience I’ve had, and I will not be returning to this branch.
YP
Yanira Peres
Jun 18, 2025
5.0
Exelente servicio muy amable personal
SR
Steve Rodriguez
Jan 24, 2025
1.0
Went to cash a check and they charged me a 2% fee because I didn't have an account with them. Told them the check was a PNC bank check and it didn't matter. Then they asked if I wanted to open an account. Wow really. No thank you. Businesses forget that the best advertising is word of mouth.
LS
Lena Smith
Jan 19, 2025
5.0
Very friendly staff. They solved my problem within minutes. I was offered additional solutions to avoid any future issues. Great office to handle business. Thank you.
What are the regular business hours for PNC Bank in Richmond, TX?
PNC Bank in Richmond, TX is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services?
Yes, PNC Bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays for drive-through.
Is PNC Bank accessible for people with disabilities?
Yes, the Richmond branch of PNC Bank has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What financial products does PNC Bank provide?
PNC Bank offers checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgage services, and investment options.
What languages are spoken at PNC Bank Richmond?
Staff at PNC Bank Richmond can assist customers in Spanish.
How can I schedule an appointment at PNC Bank Richmond?
You can schedule an appointment online via PNC's appointment setting page or through the PNC Mobile Banking app available on iOS and Android.
What nearby places can I visit before or after banking at PNC Richmond?
Nearby, you can visit restaurants such as Popeyes Louisiana Kitchen, Krispy Krunchy Chicken, and Sonic Drive-In for a quick meal. There are also local car dealers like Fort Bend Cars and Trucks and Quality Motorcars close by.
Are there any nearby gas stations near PNC Bank Richmond?
Yes, there are several gas stations nearby including Brazos Bend, Shell (which also offers car wash services), Chevron Station Richmond, and Pleak Korner Conoco.
Where can I find nearby ATM or banking services near PNC Richmond?
Apart from PNC's own ATMs, you can find BBVA Bank nearby as an alternative for banking or ATM services.
Can I find wellness or health services near PNC Bank Richmond?
Yes, nearby health services include Lifechek Drug pharmacy and lab testing, D Thompson Steven MD FACS orthopedic doctor, RichRose Dental, and Maverick Care home health care.