Credit Union of Texas

2.4
9 reviews

About

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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.

Location

Credit Union of Texas
281 West Campbell Road, Richardson, TX
75080, United States

Hours

Reviews

2.4
9 reviews
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  • DM
    Daniel Montes
    Oct 8, 2025
    1.0
    Could not make a deposit because the system was down.
  • MR
    Mario Rivera
    Sep 3, 2025
    2.0
    They wouldn’t let me make a deposit to my landlords account because I didn’t have their DOB. Even though I had several receipts from previous deposits with name and last digits of bank account. I’ve done this at many other locations and have never had any problems completing the transaction.
  • TD
    Tom Dekeyser
    Aug 31, 2025
    1.0
    I ended up closing my account. Half of the time the app is not current and there is no way to avoid the 10 dollar monthly fee. I have only had bad experiences with this bank.
  • KG
    Ketra Greene
    Aug 22, 2025
    1.0
    Today, August 22, 2025, I followed up on this request. I was transferred to Cindy in the back office maintenance department, who acknowledged that her manager (Stephanie) had received the request but stated that Stephanie had been "too busy to respond." This lack of follow-through on a basic customer request after more than three weeks is unacceptable.
  • MM
    Mel
    Aug 2, 2025
    5.0
    My name is Christian I just want to take the time to write a heartfelt thank you to service member Adrianne at this location i came in a complete mess a few days ago when my phone and stuff got stolen you helped me so much just to ten minutes from closing and you went above and beyond to make sure I was taken care of , You were empathetic and compassionate something that we don’t find in this world anymore you spoke volumes to me as a customer and as a member , She went into her own pocket you guys and ordered me a ride so that I wouldn’t have to stand in the heat and suffer longer than I was because she saw that I was struggling to keep my head up and was having a very very bad day you made my day and I hope that this makes yours. I want everybody to know what you did for me because you didn’t have to do it and I know it came from your heart and you weren’t just working and that that’s the kind of person you are in real life and it was truly was a blessing meeting you , You were helpful, Impactful , Encouraging and I hope this review reaches the right person in the right place for you because you deserve EVERY BLESSING THATS COMING YOUR WAY, EVERY BLESSING in the physical and the spiritual AND I WANNA SAY THIS FROM THE BOTTOM OF MY HEART THANK YOU SO MUCH FOR BEING DIFFERENT Adrianne, THANK YOU SO MUCH FOR CARING and showing that there are some people in the world sent by god to let you know that he sees you and that he is listening you were that sign for me and I pray that you get the praise and the recognition that you deserve because you are truly one of a kind and you truly do deserve this and your work and commitment and compassion speaks volumes sooooo many people in this world could learn from you on taking care of the customer and taking care of people no shade , Thank you so much again from the bottom of my heart for doing what you do and being about what you say your about and I hope to see you soon but on very much better terms thank you so much again god bless.

Frequently Asked Questions About Credit Union of Texas

What is Credit Union of Texas and when was it established?

Credit Union of Texas is a member-owned, not-for-profit credit union founded by Dallas teachers in 1931, offering personalized financial services to over 150,000 members.

Where is Credit Union of Texas located and what are its operating hours?

Credit Union of Texas is located at 281 West Campbell Road, Richardson, TX 75080. It is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays and certain holidays.