In my travels I stopped by the Port Arthur branch of PNC off of memorial HWY and Turtle Creek drive. The staff was incredibly rude and dismissive, particularly Terri. Mind you I patronized the PNC branded atm in the drive through and paid the associated fees. The atm stated you could choose the bills. It did not give me an option. I want into the branch to exchange the bills for larger ones as it’s a wedding gift. I was told the (PNC branded) atm was not theirs and they could do nothing unless I had an account. I was then dismissed. Previously I was a long time PNC customer. This is a perfect example of why I’ll never be using them again.
DL
Douglas Lewis
Oct 31, 2023
5.0
While conducting business in your bank, your Tyler Brandy has got to be one of the friendliest people that I have met. Since I have moved to this area. She actually had me questioning why I didn't have an account at that bank. You definitely need more people like her.
PA
Port Arthur
Oct 21, 2023
1.0
Pathetic services or services that cannot be preformed. Compass got it....this group is a joke. Worst bank around, just a spot to deposit money.
SS
Steven Schultz
Sep 15, 2020
5.0
I'm not sure you would be talking about this branch I've been in 5 or so this past month and have experienced the opposite .they were knowledgable about the bank and even had suggestions as what I can do to make my money grow.i cannot say enough about this bank other than keep up the good work
What are the main services offered by PNC Bank at the Port Arthur location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
What are the operating hours for PNC Bank's drive-through service at Port Arthur?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank require appointments at the Port Arthur branch?
No, appointments are not required, but customers can schedule one if preferred.
Is the Port Arthur PNC Bank branch accessible for customers with disabilities?
Yes, the branch has wheelchair accessible entrances and parking.
Can I use mobile banking apps to manage my PNC Bank accounts?
Yes, PNC offers mobile banking apps available on iOS and Android for convenient account management.
Where is PNC Bank located in Port Arthur?
PNC Bank is located at 8150 Memorial Blvd, Jefferson, Port Arthur, TX 77642.
What are some nearby banks to PNC Bank in Port Arthur that customers might know?
Nearby banks include BBVA Bank and another PNC location, which can be useful options for banking services in the area.
Are there accommodations near PNC Bank for customers traveling to the Port Arthur branch?
Yes, several hotels including Imperial Inn and Suites Port Arthur Texas, Days Inn, and Quality Inn & Suites are nearby for customer convenience.
What dining options are available near PNC Bank in Port Arthur?
Customers can enjoy nearby restaurants such as La Cantina Mexican Grill and McAlister's Deli before or after their visit.
How can nearby public services and businesses complement my visit to PNC Bank?
Nearby services like U.S. Coast Guard MSU Port Arthur and automotive dealers such as Jeep and Bolton Dodge Chrysler Jeep Ram provide additional convenience and services in the area.