I had a great experience with Luis Pena at PNC Bank in New Braunfels. All of the staff is wonderful. Luis Pena helped me with some concerns I had. He is very knowledgeable and always makes time for my husband and I. He was able to answer some questions and took the time to discuss and suggested some great options for us. We always leave with a smile. Great job!
KM
Kayla McKay
Mar 9, 2026
5.0
I come in once a week and Kayla and Kari are always so friendly and helpful! It’s Always a quick and easy process in and out. I love my home bank!
LS
Lisa S.
Feb 17, 2026
1.0
Every time I go to deposit money at this NB Branch the ATM is always down. My time and money are important to me. This is a major inconvenience for I unfortunately have to do my business after hours and need to rely on your main device ATM machine be in good working order. They rather sit around and wait til the clock strikes 9 am than empty the ATM when they come into work. That was the first time. This second time the machine was down. This is getting old real quick!! Get it together or go home. I'm sick of it.
MJ
Mia Joyner
Feb 6, 2026
5.0
Kayla was amazing & I even have an appointment next week with one of her associates!
KG
Kelly Gutierrez
Jan 17, 2026
1.0
If I could rate this bank at a ZERO I would!!!! Stay away from this branch in New Braunfels! Went into pay a Credit Card payment and the teller put $500 of MY MONEY in someone else's account!!!!!! It took them 35 days to resolve the issue and it was ONLY Because I HAD to be persistent because they didn't care AT ALL and I also told them I was calling the police for theft! In the 1 year again let me repeat myself 1 year and there has been 3 different branch managers we are now on the 4th one in 1 year. They are a Pathetic bank PERIOD!!! If you want to have money just conveniently disappear don't say I didn't warn you.
What are the address and location details of PNC Bank in New Braunfels?
PNC Bank is located at 717 N Business IH 35, Ste 160, New Braunfels, TX 78130.
What are the business hours for PNC Bank in New Braunfels?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What products and services does PNC Bank offer at this location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services. They also provide Saturday hours and loan specialist services.
Does PNC Bank offer services in Spanish?
Yes, services at this location are available in Spanish.
Is PNC Bank wheelchair accessible?
Yes, this PNC Bank location has wheelchair accessible entrances and parking.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment online using PNC's scheduling link available on their website or mobile app.
What are some nearby places I can visit around PNC Bank in New Braunfels?
Nearby places include Açaí Express NB for healthy smoothies, Ernesto's Jewelry for fashion accessories, and Fatburger & Buffalo's Express for quick American food.
Are there any nearby financial or mortgage service providers close to PNC Bank?
Yes, True Choice Mortgage sponsored by The Deir Team LLC and Nicholas Mericle: Allstate Insurance are nearby financial services that customers can consider.
What nearby wellness and spa options are close to PNC Bank?
Nearby wellness options include Millennium Medi Spa, ICRYO (health and medical spa), and William Edge Prodigy Salon for beauty and barber services.
How can I access PNC Bank's mobile banking apps?
PNC Bank's mobile banking apps are available on iOS via the Apple App Store and on Android via the Google Play Store.
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