Business Details
About
Loan AgencyTax Preparation Service
If you're in New Braunfels and need a personal loan or help filing taxes, Sun Loan is here to help. No matter what you are going through, we make getting money and tax help with Sun Loan fast and easy. Responsible lending and accurate tax services are what we are known for. We make sure that we set up a monthly loan payment that you can afford. Our trusted team ensures that there are no surprises when you work with us. Not only do we make monthly payments easy and affordable, but our customers can also build credit at the same time. This creates a stronger financial future for everyone. When you succeed, we succeed. It is that simple!
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.9
503 reviews
5 stars
486
4 stars
9
3 stars1
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful service provided by staff members, particularly highlighting Darlene, Jessica, and Victoria.
Efficiency
Many reviews noted the quick and easy loan application and refinancing processes, with several customers appreciating the fast service.
Professionalism
Staff members were frequently described as professional, knowledgeable, and courteous, contributing to a positive customer experience.
Mixed Experiences
While most feedback was positive, there was a notable negative review regarding aggressive communication during a payment issue, indicating inconsistency in customer interactions.
Recommendations
Numerous customers expressed their willingness to recommend Sun Loan to friends and family, citing their positive experiences.
- CMCassandra Moreno1 day ago5.0Darlene showed not only great customer service but was very patient with me, her computer and the internet. She spoked to me with kindness and helped me get some financial relief. Thank you Darlene!
- MCMary Sue Carrillo5 days ago5.0Darlene was very kind and helping. She stayed on the phone with me and helped me complete my application.
- JMJennifer MeekerDec 9, 20255.0Jessica is awesome! Contactless! Way to go! I didn’t have to go in there. She made it very painless for me. Thank you Jessica.
- TTTravis E Briggs (Travis, T)Dec 5, 20255.0👏👏👏👏👏 I have maintained and enjoyed a consistent monthly business relationship with the Sun Loan Branch Office in New Braunfels, Texas, for over 19 years. The management and staff consistently demonstrate exceptional performance, exhibiting expertise, courtesy, friendliness, and a strong customer service orientation. Jessica and Victoria, in particular, are noteworthy staff members of the Sun Loan Branch Office in New Braunfels. exemplary performance serves as a model for any business's staff. Their contributions are invaluable to Sun Loan, and their departure would represent a significant loss. The aforementioned reasons are why I travel from Leon Valley, Texas, to New Braunfels, Texas (36 miles away) to conduct my loan business.
- JWJohn WisdomDec 3, 20255.0I have to give a 5 star to Diane at Sun Loan. She was so very kind and patient with me. I was getting mixed up on adding documents and messed up many times. But she kept on helping me to get it done. Ask for Diane to get a loan today. Tell her Donna G sent you. In person or on phone. She made it a pleasant experience! Very professional and very courteous.
Frequently Asked Questions About Sun Loan Company
What services does Sun Loan Company in New Braunfels offer?
Sun Loan Company offers personal loans and income tax return filing services in New Braunfels.
Where is Sun Loan Company located in New Braunfels, TX?
Sun Loan Company is located at 137 Monarch Highway, N Interstate 35 Frontage Road, New Braunfels, TX 78130.
What are the operating hours of Sun Loan Company?
Sun Loan Company is open Monday to Thursday from 8:30 AM to 5:30 PM, Friday until 6:00 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
Does Sun Loan Company require appointments to access its services?
No, Sun Loan Company does not require appointments and offers onsite services.
Is Sun Loan Company wheelchair accessible?
Yes, Sun Loan Company has a wheelchair accessible entrance and parking.
How can I contact Sun Loan Company?
You can reach Sun Loan Company by calling their main phone at +1 830-620-6211 or alternate phone at +1 800-786-5626.
Does Sun Loan Company offer online loan applications?
Yes, Sun Loan Company provides an online loan application service for personal loans.
What nearby places can I visit when I go to Sun Loan Company?
Nearby Sun Loan Company, you can visit Big Lots for discount and furniture shopping, Guadalajara Meat Market for groceries and convenient shopping, and Cicis Pizza for dining.
Are there beauty and spa options near Sun Loan Company?
Yes, options like Footy Rooty New Braunfels and DP Nails beauty salons and spas are located nearby Sun Loan Company.
How can nearby transit or landmarks help me find Sun Loan Company?
Sun Loan Company is situated on the N Interstate 35 Frontage Road, making it accessible via main roads near popular stores like Dollar Tree and San Anthony Jewelry & Formal, which can serve as landmarks when finding the location.