PNC Bank

Reviews

• DL

  Diane Laux

  Mar 10, 2025
  5.0
  Vanessa at the PNC New Braunfels branch is FANTASTIC. She has the answers to my questions before I even ask. So welcoming and kind. Always friendly and fast service at this branch.
• BS

  Brent Sharp

  Oct 24, 2023
  1.0
  Could not even cash a 6,000 dollar ins check. What bank does not have 6,0000 available. Joke
• AG

  Alexandria Garcia

  Aug 18, 2023
  1.0
  THIS BANK IS THE WORST! My mother ran into two problems here. First one was that a person accidentally send her some money thru zelle. She sent it back (as a good person would) but we later found out they put in a dispute for it back. They got the money back TWICE! She called the bank multiple times and they denied her dispute for her own money back THREE times! This took over a month. Only reason my mom got her money back is because she contacted the people who accidentally sent it. The bank was no help and the customer service people seemed relieved that my mom solved it herself. (Why do we need them if they don't want to help?) Second is when my mom tried to just put in a deposit. The atm was full so she had to go inside. They had one teller, named Lori. She was giving my mom attitude the whole time. My mom just wanted to put in a deposit but this girl was making it difficult. She looked mid 20s and acted very unprofessional. Im 22! I know in the work place u have to be careful on how u talk to a customer. This girl didn't! My mother will be switching banks because PNC don't act professional and don't care to help their customers!
• RR

  Russell Rhone

  Oct 15, 2022
  1.0
  Why are they closed on Saturdays which is the only day we have time to come into the bank and do business.
• VE

  Venita E

  Dec 31, 2021
  5.0
  Everyone was friendly!

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