PNC Bank

Reviews

• KM

  Kayla McKay

  5 days ago
  5.0
  I come in once a week and Kayla and Kari are always so friendly and helpful! It’s Always a quick and easy process in and out. I love my home bank!
• MJ

  Mia Joyner

  Feb 6, 2026
  5.0
  Kayla was amazing & I even have an appointment next week with one of her associates!
• KG

  Kelly Gutierrez

  Jan 17, 2026
  1.0
  If I could rate this bank at a ZERO I would!!!! Stay away from this branch in New Braunfels! Went into pay a Credit Card payment and the teller put $500 of MY MONEY in someone else's account!!!!!! It took them 35 days to resolve the issue and it was ONLY Because I HAD to be persistent because they didn't care AT ALL and I also told them I was calling the police for theft! In the 1 year again let me repeat myself 1 year and there has been 3 different branch managers we are now on the 4th one in 1 year. They are a Pathetic bank PERIOD!!! If you want to have money just conveniently disappear don't say I didn't warn you.
• JL

  J.A. Lynn

  Nov 24, 2025
  3.0
  I have accounts with PNC and have had great service at locations where I previously resided. I am truly shocked to find, upon moving to New Braunfels, that there is only one PNC branch here, which does not even have a drive-thru ATM.
• RR

  Russell Rhone

  Oct 15, 2022
  1.0
  Why are they closed on Saturdays which is the only day we have time to come into the bank and do business.

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