PNC Bank

Reviews

• LP

  Lauren Peezy

  Oct 21, 2025
  5.0
  Long wait. Polite staff.
• JF

  Jennifer Forsberg

  Jan 17, 2024
  5.0
  We have been with this bank since we moved to Montgomery, Texas in 1985. It has gone through many changes and continues to grow, but THIS location is a 5 star bank. The manager, Dale, ALWAYS follows through to ensure you are getting 5 star service. He is so kind to his customers and truly cares about their well being (especially my older parents). While change takes time to get used to (formerly BBVA), we have stayed with this financial institution primarily because of THIS location and the manager, Dale. They have fantastic options for all of your banking needs with high interest on many types of accounts. I highly recommend PNC in Montgomery, TX if you are looking to open a new account.
• LR

  Lyn Rathgeber

  Oct 24, 2023
  5.0
  Love the people and the service here!
• SK

  Steve K

  Nov 16, 2021
  5.0
  Update and change from 2 stars to 5 Thank you Dale for understanding everything I need for banking. You are truly a professional banker. I am back with PNC after leaving and joining Woodforest. That was a huge mistake to go with WF. I’ve been with this bank 40+ years. My branch was pro bank on Grogan Mill in the Woodlands. They were later bought out by Compass and I noticed no significant changes. Later they were bought out by BBVA and still no changes. All account numbers, credit cards and bill pay stayed exactly the same. I love all the people in the Montgomery branch the Conroe branch and two branches in Katy. They hardly had any turnover and the people are wonderful. Obviously their hands are tied with PNC. I was afraid that when PNC took over everything would change. Everything did change, including credit cards account numbers bill pay and even the way my accounts are aligned on online banking. I no longer can transfer funds from my business to my personal account, had several items bounce. I’ve been working on this since the day they closed BBVA and re-open four days later as PNC. At least once getting the wrong advice, and filling out the same form many times to never have the changes I needed take affect. I never thought I would be moving away from this bank. I’m hoping to find another bank with a hometown feel like the one BBVA used to be. I was told that I was not the only customer having problems. Lord knows I believe that!!!
• CL

  Cody Lovins

  May 27, 2021
  1.0
  Rude customer service. The door is stuck and the place looks closed. Do not bank here.

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