Credit Union of Texas

4.6
228 reviews

About

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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.

Location

Credit Union of Texas
2651 Ridge Rd, McKinney, TX
75070, United States

Hours

Reviews

4.6
228 reviews
5 stars
204
4 stars
1
3 stars
2
2 stars
0
1 star
21
  • RT
    Razmik Torossian
    Dec 12, 2025
    5.0
    Magan Lynch is an excellent account supervisor. Her customer service is not only impeccable but it is also beyond reproach.
  • DV
    Deepali Vyas
    Dec 11, 2025
    5.0
    Brandon Berens was immensely helpful . He was on top of my case and helped me resolve it by working with me . He goes out of his way to help clients. Banker like him are truely asset to the Bank . Exceptional customer service. Good job . Thank you.
  • SR
    stl rea rea
    Dec 1, 2025
    5.0
    I recently opened an account with Credit Union of Texas. And I must say I was very pleased. The staff went above and beyond to meet my expectations. Brandon was very kind and patient with me while opening my new account. My over all experience was awesome. If I could have given more than five stars I would have.
  • KS
    Kim Stark
    Nov 2, 2025
    1.0
    Up to this point I’ve been very happy with my service. Recently, I moved into a house and I need to pay my rent by Zelle. It is what the property manager has asked. There is a $500 limit on Zelle transactions. I have repeatedly asked for clearance to up my limit starting at the teller and going up to management. They will not permit it. I initially thought this was perhaps due to some safety issue so bad people can’t make you Zelle them . Now I think it is because they want the fee from making me go to get a cashiers check on MY MONEY! They don’t seem to care that it is what both parties want no nor do they care that this is an imposition for me because I have to take time off work to deliver the check. I am looking in to switching banks on this issue alone. Historically credit unions were known for outstanding service, that is no longer the case.
  • DF
    Derrel Ferguson
    Oct 1, 2025
    3.0
    What a poor excuse for a financial institution. You can’t get anyone on the phone and chat takes forever. Someone called me and apologized for the difficulty contacting them and she gave me a refund for some unexpected charges. I hope next time I have better luck contacting them. Review updated from 1 star to 3.

Frequently Asked Questions About Credit Union of Texas

What are the regular business hours of Credit Union of Texas?

Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on weekends.

Is Credit Union of Texas open on public holidays?

Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.