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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
No matter what day of the week or what time of day I call, I sit on hold for over an hour.
WORST customer support ever
II
ItsWisdom
Apr 6, 2026
1.0
Somebody here is lying, the staff moves so slow and never answers the phone. I’ve literally been in the office and hear the phone ring while no one does anything to answer it. Lines aren’t even long but some reason it takes 30 minutes to get help. I can’t even get someone to verify a check because it takes 45 minutes for someone to answer the call. So glad I left!
JB
Janeane Barone
Mar 23, 2026
5.0
Best branch service, attentive and prompt. Cassie was very helpful and Nick assisted with professionalism and was informative and helped going above and beyond! We will are so happy to be long term CUTX Members! Thank you
SL
Sunny L
Mar 13, 2026
5.0
We had a very positive experience at the bank thanks to Joseph Bueno, the branch manager. He was extremely professional, patient, and detail oriented while helping us resolve a complicated issue.
What impressed us most was how seriously he took our situation and how much effort he put into finding the best solution for us. His careful and responsible attitude made the whole process much smoother and far less stressful.
We truly appreciate his dedication and the way he always keeps the customer’s best interest in mind. Thank you, Joseph, for your excellent service. The staff at the bank were also very friendly and helpful, which made the entire experience even better.
BI
Brandon Igo
Jan 14, 2026
4.0
Bryan helped my wife and I out opening up a savings account! He was very helpful, kind, and turned out to be a fellow Star Wars fan which is a bonus in my book! We look forward to working with CUTX and Bryan in the future!
Edit: The system they use is not the best, but Bryan is still the best! I called him after my problems and he helped me out! Please CUTX fix y’all’s system!
Frequently Asked Questions About Credit Union of Texas
What are the regular business hours of Credit Union of Texas?
Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on weekends.
Is Credit Union of Texas open on public holidays?
Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.
Where is Credit Union of Texas located?
Credit Union of Texas is located at 2651 Ridge Rd, Suite 101, McKinney, TX 75070, USA.
What financial services does Credit Union of Texas offer?
Credit Union of Texas offers competitive rates on CDs, IRAs, savings accounts, auto loans, personal loans, home equity loans, mortgages, business banking, and lending solutions.
How can I access Credit Union of Texas's mobile banking apps?
You can download their Android app from the Google Play Store and the iOS app from the Apple App Store for convenient mobile banking.
What languages are supported at Credit Union of Texas?
Credit Union of Texas offers services in both English and Spanish to accommodate their members.
How can I contact Credit Union of Texas?
You may call their main phone number at +1 214-818-3231 or their toll-free number at +1 800-627-0006 for assistance.
Are there any nearby ATMs to Credit Union of Texas?
Yes, nearby ATMs include Wells Fargo ATM, Coinme, and LibertyX Bitcoin ATM, providing convenient cash access near the Credit Union.
What dining options are available near Credit Union of Texas?
Nearby dining options include Delaney's Irish Pub, Stonebridge Diner, Brother's Pizza, and ZENSHI Handcrafted Sushi, great for meals before or after your visit.
What local services are near Credit Union of Texas that might be useful to customers?
Nearby services include health care providers like Perry Dentistry and Joint McKinney, as well as beauty salons like Sports Clips and Amazing Lash Studio.
Brand Certified Facts from Credit Union of Texas
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