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Credit Union of Texas

4.6
(233 reviews)

Business Details

2651 Ridge Rd, McKinney, TX
75070, United States
(214) 818-3231
https://www.cutx.org/

About

Credit UnionBankLoan AgencyCar Finance and Loan CompanyMortgage LenderATMBusiness Banking ServiceSavings and Loan AssociationCommercial Mortgage LenderEquity Loans
Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.

Location

Credit Union of Texas
2651 Ridge Rd, McKinney, TX
75070, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 6:00 PM
6/19/20269:00 AM - 6:00 PM
7/4/2026Closed
9/7/20269:00 AM - 6:00 PM
10/12/20269:00 AM - 6:00 PM
11/11/20269:00 AM - 6:00 PM
11/26/20269:00 AM - 6:00 PM
12/24/20269:00 AM - 6:00 PM
12/25/20269:00 AM - 6:00 PM
12/31/20269:00 AM - 6:00 PM
1/1/20279:00 AM - 6:00 PM

Reviews

4.6
233 reviews
5 stars
206
4 stars
2
3 stars
2
2 stars
0
1 star
23
  • NN
    Nicole
    3 days ago
    1.0
    No matter what day of the week or what time of day I call, I sit on hold for over an hour. WORST customer support ever
  • II
    ItsWisdom
    Apr 6, 2026
    1.0
    Somebody here is lying, the staff moves so slow and never answers the phone. I’ve literally been in the office and hear the phone ring while no one does anything to answer it. Lines aren’t even long but some reason it takes 30 minutes to get help. I can’t even get someone to verify a check because it takes 45 minutes for someone to answer the call. So glad I left!
  • JB
    Janeane Barone
    Mar 23, 2026
    5.0
    Best branch service, attentive and prompt. Cassie was very helpful and Nick assisted with professionalism and was informative and helped going above and beyond! We will are so happy to be long term CUTX Members! Thank you
  • SL
    Sunny L
    Mar 13, 2026
    5.0
    We had a very positive experience at the bank thanks to Joseph Bueno, the branch manager. He was extremely professional, patient, and detail oriented while helping us resolve a complicated issue. What impressed us most was how seriously he took our situation and how much effort he put into finding the best solution for us. His careful and responsible attitude made the whole process much smoother and far less stressful. We truly appreciate his dedication and the way he always keeps the customer’s best interest in mind. Thank you, Joseph, for your excellent service. The staff at the bank were also very friendly and helpful, which made the entire experience even better.
  • BI
    Brandon Igo
    Jan 14, 2026
    4.0
    Bryan helped my wife and I out opening up a savings account! He was very helpful, kind, and turned out to be a fellow Star Wars fan which is a bonus in my book! We look forward to working with CUTX and Bryan in the future! Edit: The system they use is not the best, but Bryan is still the best! I called him after my problems and he helped me out! Please CUTX fix y’all’s system!

Frequently Asked Questions About Credit Union of Texas

What are the regular business hours of Credit Union of Texas?

Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on weekends.

Is Credit Union of Texas open on public holidays?

Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.

Brand Certified Facts from Credit Union of Texas

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Certified April 12, 2026Yext Knowledge Graph
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