Lone Star National Bank is a technologically advanced, full-service, independent, community bank with over 700 employees and 35 locations across South Texas. Our rapid growth in banking is attributable to several factors, such as offering personal "value added" customer service and providing a rewarding banking environment for our employees. Also important is staying true to our mission of supporting individuals and small businesses who contribute to the growth of their communities and staying at the forefront of technological advances like "LSNB Mobile™" (mobile banking) and "Office Banker™" (remote capture) which let us bring the bank to our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.