PNC Bank

Reviews

• AZ

  Alex Zavala

  Aug 13, 2025
  1.0
  🚨 Do Not Bank With 🚨 They failed to tell us they charge us everytime we check our balance! everytime we use our card! and everytime we use the ATM. And when you buy something, it doesn't get pulled until the next day. so while you're thinking you have all this money, you don't. By the time we realized it we were negative.😡 SOME BANK THIS PLACE IS. 🚨 Do NOT Bank With 🚨
• RA

  Ryan Alexander

  Sep 22, 2023
  1.0
  Watch out opening a new account. I put 20k in a new account and then 3 days later they tell me my account is locked and it can take up to 30 days to verify. They gave me no heads up or even advised me that this could happen. They have completely stopped my business and I have to wait in vain for them to “investigate a direct deposit from a well known American company and a cashiers check from my personal bank America account. Absolutely ridiculous.
• FC

  Freddie-Realty ConnectGroup

  Apr 17, 2023
  2.0
  I'm a licensed mortgage broker (have been for 20 years) and I have a mutual client who has been unable to walk in during "business" hours to retrieve some statements needed for his mortgage loan. Therefore, I had him sign a "Borrowers and Certification Authorization" to retrieve those for him. This document specifically states that I have the permission to verify employment, retrieve IRS tax transcripts, retrieve asset / bank statements on his behalf. The "banker", (I use this term loosely) not only NOT help me, she asked for MY identification. I handed it to her thinking she would verify my identity to retrieve those statements. Nope, she gave me the run around and said I had to call the 800 number to ask for those. She then told me that they would I worked at this branch, formerly BBVA, and I had zero problem with the other co-workers / bankers there to retrieve documents. My client, their bank customer, will be closing his account once his mortgage loan funds. This place is a shell of what it once was. This is my word of caution to other residents in the Lubbock area.
• JJ

  John

  Aug 31, 2020
  1.0
  Worst experience ever setting up a business account. Go to CitiBank instead!!! Worked with S., I gave her all of the information she wanted to set up the business checking account. Waited a week for a call back, then she delayed the appointment twice because of illness. My appointment should have been transferred to a different rep instead of her canceling the appointment. Then when I finally get an appointment in person, she shares too much personal information, admits she has no clue what she is doing (but don’t worry a rep will help her... they did not), and then proceeds to freak out when something was “wrong” with the credit check. She said it was likely fraud and I needed to get it checked out ASAP. There was absolutely nothing wrong with my credit. But I wasted an afternoon figuring that out. Complete waste of time. Citibank set it up with so much less pain and hassle. I used to work at Amarillo National Bank and I know nothing like this would happen there either.
• TJ

  Troy James

  Sep 14, 2018
  5.0
  Very polite and professional people !

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