Definitely one of the best treatments I have received as a customer. I needed to open up a bank account and had went to Wells Fargo, they treated my husband and I terribly we felt so uncomfortable and unwelcome no kind of greeting or a smile we felt as if they didn’t want us there. We saw that PNC just across the street was opened because we went around 4pm and they closed until 6pm and we decided to give it a try. The greatest decision we ever made. As soon as we walked in, Brianna received us with a smile and a charmisma we felt the difference right away and we knew we were in good hands. Shannon helped us with the bank account she was very friendly and was determined to helping us open the account that same day since we needed it very soon and it all got taken care of. I am grateful for how they treated us, I will always recommend this place.
LJ
Loni Jenson
Aug 5, 2025
1.0
In all fairness....We did NOT have an appointment.
Arrived about 9:45 AM and there were not any other customers waiting for branch banker assistance.
The receptionist was great!
'Briana H', Branch Banker; was another story. Very cold, not interested, we felt as though we interrupted her day. She wanted to talk to us standing in the waiting area and I asked if we couldn't go to her desk. After a few minutes at her desk going through the ID process and listening to her sigh, I asked if she'd like us to come back and she promptly said ' I do not have an attitude'.
We picked up our ID along with her card and left. We were able to handle some of the business through the 800 number listed and spoke with Alvoro which quickly apologized and suggested another branch for that savings account we had intended opening . (haven't done that yet, we are thinking this through).
I've stayed put through four mergers now. Beginning to think it just might be time to move on.
RC
Randy Culbreth
Jun 7, 2025
1.0
Waited 15 minutes for a “prior” appointment. Individual could have accommodated my banking need, but waited for someone to show up late.
Move your money. Use someone else.
JT
Judy Taylor
Jun 5, 2024
5.0
I would like to thank Francisco at PNC
Kaufman for being so helpful in answering all
My questions and being so polite. He is a 10 star employee ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
What are the regular operating hours of PNC Bank in Kaufman, TX?
PNC Bank in Kaufman, TX is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank in Kaufman offer drive-through services?
Yes, the Kaufman PNC Bank branch offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is PNC Bank located in Kaufman?
PNC Bank is located at 2219 S Washington St, Kaufman, TX 75142, USA.
What types of financial products does PNC Bank offer at its Kaufman branch?
Products available at PNC Bank Kaufman include checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investments.
Does PNC Bank in Kaufman require appointments for banking services?
PNC Bank Kaufman does not require appointments for services, but customers can schedule appointments online if they wish.
Is the PNC Bank branch in Kaufman wheelchair accessible?
Yes, the Kaufman PNC Bank branch has wheelchair accessible entrances and parking.
How can customers schedule an appointment with PNC Bank Kaufman?
Customers can schedule appointments online through PNC's appointment setting page or by using the PNC Mobile Banking app available on iOS and Android.
What are some nearby dining options customers can visit before or after their bank visit?
Nearby dining options include Chicken Express - Kaufman, McDonald's, Pizza Hut, and Roma's Italian Restaurant, all within close proximity to PNC Bank Kaufman.
Are there other banking institutions near PNC Bank in Kaufman?
Yes, nearby banking options include BBVA Bank and American National Bank of Texas located close to PNC Bank Kaufman.
What nearby services can complement a visit to PNC Bank, such as postal or automotive services?
Nearby services include the United States Postal Service for mailing needs, Kaufman Express Car Wash for auto care, and U-Haul Neighborhood Dealer for truck rentals.