We will not have any account in this bank, closing ALL accounts because this bank have contracted towing trucks to take the cars of clients or not clients, even do if the bank is closed and late in the night and more than 3/4 of the parking lot empty. Customer service ‘s madness.
VV
Vic.
Feb 23, 2026
5.0
Brianna, provided excellent customer service. She went the extra mile to help me with my situation. Unfortunately we couldn’t get the situation resolved immediately. But she was patient and persistent on resolving my issue. I had a great experience!
NP
Natalia Pastrana
Nov 7, 2025
5.0
I had a great experience with Sol at the bank. She was very helpful, patient, and professional. She took the time to explain everything clearly and made the process so much easier. I really appreciate her excellent customer service! Thank you Sol.
TI
Tristan Irons
Oct 31, 2025
1.0
PNC Bank’s policy of charging a 2.5% fee to cash their own cashier’s check is unacceptable. It effectively penalizes customers twice, once when the check is issued and again when it’s cashed.
A cashier’s check is supposed to represent guaranteed funds, not an opportunity for the bank to collect more fees. This practice feels predatory and undermines trust in what should be one of the safest financial instruments available.
Avoid PNC Bank if you value transparency and fair dealing, there are plenty of institutions that don’t charge customers to access their own money.
KH
Katrin Honicke
Oct 31, 2025
1.0
The worst customer experience! Super arrogant and very unprofessional behavior. Oscar Abrego was the manager
What are the operating hours of PNC Bank in Katy, TX?
PNC Bank in Katy is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and major holidays.
Where is PNC Bank located in Katy, Texas?
PNC Bank is located at 806 Katy Fort Bend Rd, Ste 100, Katy, TX 77494, USA.
Do I need to schedule an appointment to visit PNC Bank?
PNC Bank does not require appointments for general visits, but you can schedule an appointment if you prefer.
What products and services does PNC Bank provide?
PNC Bank offers products including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.
Is PNC Bank wheelchair accessible?
Yes, PNC Bank provides wheelchair-accessible entrance and parking, and has onsite services.
What is the phone number to contact PNC Bank in Katy?
You can contact PNC Bank at +1 346-257-6926 or toll-free at +1 888-762-2265.
What nearby restaurants can I visit before or after my appointment at PNC Bank?
Nearby restaurants include RPBLC Pizza, Oh Mmm Gyros Katy (Mediterranean and fast food), Michy's Chino Boricua (Chinese and Puerto Rican), In-N-Out Burger, Jack in the Box, Taco Fuego (Mexican and Halal), and Clutch City Cluckers (chicken restaurant).
Are there any nearby shopping centers close to PNC Bank in Katy?
Yes, Y Shops at Park West and Katy Mills shopping center are located nearby and offer various retail and business services.
Can I find healthcare services near PNC Bank?
Yes, nearby healthcare facilities include Memorial Hermann Medical Group Katy Primary Care Sports Medicine, Memorial Hermann Occupational Medicine Katy, and Memorial Hermann Surgery Center Katy.
Is there public transportation or bus stations close to PNC Bank?
Yes, Tornado Bus Company and Turimex LLC - Turimex Internacional bus stations are nearby, which can help you access the bank using public transportation.
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